Active since Oct 2023
Total waste of money waited weeks for delivery item was cheap Chinese import size was way too small when I sent email requesting a refund i have not heard from them despite few emails sent, stay away from them.
I live in camps bay Cape town I have been waiting for over 3 months for them to install fiber to my house but they don't arrive and there is no one to talk to, all my neighbours have fibre connections but for some reason they say they don't have infrastructure to my house (when I search on their map for coverage it shows there is infrastructure) and keep escalating my complaints with no results There are no other fiber companies in camps bay so I'm stuck with a bad service company like openserve with no fiber connection and who knows when they will come to install
Ordered an item online when the item was delivered it was the wrong item many attempts to contact the seller failed the seller did not respond to any emails phone calls whatsapp's it seems Henrac is out of business or closed down be aware and do not deal with them.