MG
Musa G
Active since Oct 2023
6
Reviews
0
Industries
Reviews
6 reviews3 weeks ago
No Feedback After Payment – False Promises & Poor Service
I am extremely disappointed with the service I have received from Mdalisu. In November 2025, I paid the agreed amount with the understanding that my name would be uplifted from debt review. However, there has been no delivery on this promise. In February, I was advised that I needed to wait 12–14 days as they were awaiting feedback from the NCR. As of today, 29 April, I have received no communication, no updates, and no indication of progress. This lack of accountability and communication is highly frustrating. Had I known this would be the outcome, I would have engaged another service provider. The experience has been characterised by false promises and poor coordination, with consultants seemingly shifting responsibility among themselves. At this point, I have lost confidence in their ability to deliver. I am requesting a full refund of the amount paid. I would not recommend their services to anyone.
30 replies
3 months ago
Un happy client
Very bad experience with Mdalisu. This is a bad company that I would never trust again. They promised to remove my credit review flag within six months, but after I finished paying, all communication stopped. Their phone line is never answered, and there is no accountability or proper support. Their WhatsApp support line will reply after 16h00 with a reply that is "Due to working hours this chat has been marked as closed."
70 replies
11 months ago
Savings refund frustration and No one knows what is happening.
it has never been this frustrating to get my money back from a big company like this, i have always thought this a great company clearly i was wrong. I have received emails that confirming that my refund will paid in the month of May to a point where a consultant gave me the date as the 5th of May and we are going to the 5th of June with no funds in my account. What makes matters worse is that there is no one who knows what is happening or give a straight story.Ntsikelelo Mbebe promised to call me back until today i have not received any call. Today i spoke to Justice Mokoena and Risana who promised that Ntsikelelo will call me before 16h00 until this minute there is no call and apparently he left for the day. @Bonitas what exactly is a hold up and why there is noone who is giving me any answers on this?
210 replies
23 months ago
*** service
Telkom keeps promising to call me back regarding a billing query, it has been 2 weeks now noone has called me back but i was promised to be called back within 24 hrs by Ntokozo Nkuna (who swore at me thinking he put me on mute). i have been a client for more than 5 yrs with Telkom and the treatment i receive is really ***. Why do i have to beg for a service, i was given a FAULTS REFERENCE 74850822 which i doubt that even works. worse of it all today, i was told i am being transfered to a Team leader/supervisor and i was put on hold for 30 minutes i guess they wanted me to drop the call. Ayabulela was the consultant was transferring me.
0 replies
30 months ago
Why there is noone getting back to me, am i being ****med?
i have been trying to get hold of this company for the past 3 months now, via email, telephonically, website, etc and there is noone getting back to me. do they even exist, what is going to happen to the money i have paid them, was i ****med, these are some of the questions that i am dealing with now. can someone get back to me alteast it does not matter the means of communication.
0 replies
31 months ago
Disappointed and unhappy clients.
What a disappointing service i received from the bank i trusted. On the 29th of September i withdrew R2200 which was declined and within a minutes or so i tried withdrawing R2000 which was declined. i attempted to withdraw the R2000 as i thought there was an ATM limit which does not allow more than R2000 withdrawal. Both these transactions went off account but i got R0 cash coming out. i then tried calling their call centre to report this and there was a voice prompt that there card service is not working and you cannot do any transactions if your has been debited you will be refund (something along those lines). R2200 was refunded the next day and the R2000 not refunded apparently i got the money and they need to wait 35 days to prove that i did or did not receive the money. Today a TL by a name of Brandon Kruger sent me an email saying that i clicked Savings Account hence there was a decline on my transaction of which i always click sayings and the money come out. I guess this time around it is fault. The Slips that came out of the ATM were sent to Brandon who then said they were decline slips as i clicked Savings Account. Even worse he is saying if i have the slip for R2000 i must send it implying that i sent him a wrong slip. below is the email: The slips provided by you as evidence are indicative of attempts to make withdrawals prior to your attempts of withdrawing R2200 and R2000, these slips provided are not linked to the actual withdrawal attempts you made for R2200 and then R2000 respectively - The slips provided are for unsuccessful withdrawals due to the fact that you chose the option to withdraw from your ‘Savings Account’ at the ATM. This is an option that cannot be processed on our Debit Card and EveryDay Account and is why we see the error “Your card is not valid for the selected transaction” on the provided slips - Due to the above we will not be able to submit these slips as evidence and will need to wait for Bidvest (the custodians of the ATM you attempted to withdraw the R2000) to respond with their findings on the dispute we have logged with VISA. As previously mentioned this process can take up to 35 days, you should receive feedback from us the latest the 6th of November 2023 Should you have the slip for the R2000 withdrawal you attempted on hand, please do send it through to me at your earliest convenience so I can further escalate your query and try accelerate the process as much as possible.
155 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
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1 Star
6 (100%)