Active since Oct 2023
Bad customer service.
Thank you for the fast and excellent service @Sahil
I just a bad service with one of your worker name Andile who works at spar workshop (Durban) He has an attitude and don’t know how to speak to customers. You just lost me as a loyal customer. If you don’t fix this issue with his attitude on customers, you’ll lose more customers.
HP attorney call on behalf of Cellc because i had outstanding debt with cellc. And we made arrangements to pay the debt and they offered me 20% discount if I settle the debt. Of which i did and the sent me a settlement letter. But now cellc is saying i’m still owing them and the don’t recognise the settlement letter from Hp attorney. I called Hp attorney be the stuff is rude and I can’t get help . Everyone is making stories but no feedback.
I had a contract with cellc and I couldn’t pay it coz i lost my job. I was phoned by HP attorney and they said cellc has handed the matter to them . We made made arrangement to pay the debt and the offend 20% discount if I settle the debt. I payed all the amount as we agreed and HP attorney sent me a settlement letter. The problem cellc hasn’t updated my credit status and i have been call the customer care and email but no response. This is creating a bad image on my credit score and cellc doesn’t do anything with this.
I was at pick and pay montclair, cashier did not pack all my things she pushed the bread aside and even the cash back that i requested she just put it on the counter. When i ask her if she's done packing she said yes and she never packed my bread because she did not know where to put it, then i aksed her why she did not check with me if i need another packet she then gave me an attitude and said that i can report her if i want and i should stop wearing short dresses because it doesn't look nice, i don't understand there is a way i should loom if i come to pick and pay because cashier will body shame me instead of doing their and her name is Nomzamo biyela she has a stinking attitude
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