AV
Amanda T
Active since Oct 2023
5
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0
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Reviews
5 reviews3 months ago
KFC DALVIEW BRAKPAN
I am extremely disappointed. On the 12th of January 2026 I wanted to treat my parents with some KFC. We went to KFC in Dalview Brakpan. We ordered streetwise 3 X 3, and it was so tasteless. The chips and chicken looked like it have been fried the morning all ready. We could not even continue eating the meal. I am asking myself the questioin: How can you give food of such poor quality to a client who is paying for the food?? My order number for reference was 435. I will never support KFC Dalview ever again.
0 replies
6 months ago
MEDICATION NOT DELIVERED
Good day, I sent my prescription to Southern RX on 7 October 2025 for Bacentra medication (for my Baclofen pump). To date, I have not received any feedback or delivery. I have tried phoning several times, but I am continuously placed on hold. As I am a teacher, I am unable to stay on the line indefinitely. I also followed up with Muelmed, and according to them, the medication has still not been delivered. It has now been over 10 days, and my pump is empty. This delay is directly affecting my health, and the lack of service from both Southern RX and Muelmed is unacceptable. This is my first time ordering this medication, and the experience has been extremely disappointing. It is unacceptable that suppliers are paid for their services while patients are left without essential medication. I expect a customer service agent from Southern RX to contact me today by 2:00 PM to provide a clear update and resolution regarding my medication. Kind regards
0 replies
8 months ago
URGENT!!!! Incident# 137554715 | PAYMENT LETTER REQUEST
Good day Capitec, I am extremely dissatisfied with the service I have received to date. This is far below the standard of efficiency and professionalism that I have come to expect from Capitec. In previous years, when I requested a bulk payment letter, it was issued on the same day without any complications. In fact, last year, an agent by the name of Izane Pierie assisted me immediately and provided exactly what I required. This year, however, I have had an entirely different and unacceptable experience. Despite making several follow-up calls via the app and sending multiple emails, I still have not received the correct documentation. Instead of the bulk payment letter requested, your agents have repeatedly sent me a proof of account and even a statement from 2023 – both of which are irrelevant to my request. For absolute clarity, I have attached a copy of the bulk payment letter that was issued to me last year for tax purposes. I require the exact same document for the 2025 tax year, specifically for the beneficiary Christinah Capitec – 1878929087. This matter is both urgent and time-sensitive as it directly affects my tax submissions. I find it unacceptable that such a straightforward request has been mishandled multiple times, causing unnecessary frustration and delays on my side. I expect this issue to be resolved without any further delay. Should I not receive the correct document promptly, I will have no choice but to escalate this matter further. Awaiting your immediate response. Kind regards, Amanda van Tonder
2 replies
8 months ago
WORST SERVICE EVER TO A LOYAL PAYING CUSTOMER
Good day Ref: 35558235 Ref: 34260654 I am writing to express my extreme dissatisfaction with the service I have received from Rain. I submitted notice to terminate my service on 1 June, and since then the process of cancellation has been nothing short of a nightmare. Despite numerous conversations with your agents, including Akshar, Vuyokazi Witbooi, and the Client Team Manager, I was billed R535 in July for a service I did not use. I was assured at that time that my account was cleared and the service fully cancelled. To my shock, at the end of this month I began receiving calls demanding R161 for a product that is not in use and should have been cancelled months ago. This is completely unacceptable and demonstrates a serious lack of professionalism. I am now requesting urgent intervention from management to ensure: 1. This contract is immediately and permanently terminated. 2. A written confirmation is sent to me, stating that the matter is resolved in full. 3. There will be no further contact from Rain regarding any outstanding payments. If this is not resolved without delay, I will have no choice but to pursue legal action to protect my rights as a consumer. I find it disgraceful that a loyal, fully paid customer is treated in this manner once they choose to cancel their service. This experience has been deeply disappointing, and I will not be making use of Rain’s services again, nor will I recommend your company to anyone in my family or network. I expect your written confirmation before close of business tomorrow 13 August 2025.
106 replies
30 months ago
DEBIT ORDERS PROCESSED WITHOUT AUTHORISATION
Afrihost. I have been waiting since 28 April 2023 for my Fabre Installation. And you bill me on a Saturday Evening on 21/10/2023 R999 cancellation Fee because you Afrihost cannot install my fibre. Why do you accept the order in the first place if you cannot provide the service. You better reverse that debit order very quickly and ensure you cover my banking costs. Who gives you the right to put debit orders through on my account. You do not value your clients. I am cancelling all my products with you with immediate effect. Looks like you do not need business anymore so I will spend my money elsewhere where I am valued as a client.
0 replies
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5 (100%)