SR
Southern Rx Pharmacy
Unclaimed Business
SR
Southern Rx Pharmacy
Unclaimed Business
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Southern Rx Pharmacy faces overwhelming negative feedback dominated by allegations of fraudulent medical aid claims. The vast majority of reviewers report unauthorized charges submitted to their Discovery medical aid savings accounts, with amounts typically ranging from R820 to over R3400. Multiple customers state they have never visited or heard of this pharmacy. Beyond the fraud allegations, a smaller number of reviews cite severe delivery delays for essential medication and poor communication, including unreturned calls and extended hold times that directly impact patient health.
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-50
Recommended: Unlikely
Review Distribution
1|12 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Southern Rx Pharmacy
Based on recent customer reviews, Southern Rx Pharmacy faces overwhelming negative feedback dominated by allegations of fraudulent medical aid claims. The vast majority of reviewers report unauthorized charges submitted to their Discovery medical aid savings accounts, with amounts typically ranging from R820 to over R3400. Multiple customers state they have never visited or heard of this pharmacy. Beyond the fraud allegations, a smaller number of reviews cite severe delivery delays for essential medication and poor communication, including unreturned calls and extended hold times that directly impact patient health.
Southern Rx Pharmacy has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Southern Rx Pharmacy across 56 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Thiven M
1 reviews | Active since Jan 2020
10 Mar 2026, 03:58
*****ulent claim
@discovery........ *****ulent claim, this in my understanding is a *****ulent claim, I have not been to Sandton recently or ordered any medication. If I look at the reviews on this company there have been a number of confirmations from customers related to *****, So then I must ask…… 1. why are they still approved as your provider? 2. Should they not be listed as ***** and investigated accordingly? OR at the very least flagged before accepting and paying claims 3. .Please advise how my details where obtained? 4. Even if the provider claims it was an error, the trends here should tell you otherwise Please do what you need to here and get this off my record asap, as well as would appreciate feedback on the above questions
Helpful (0)
|Replies (0)TM
Thiven M
1 reviews | Active since Jan 2020
10 Mar 2026, 03:58
*****ulent claim
@discovery........ *****ulent claim, this in my understanding is a *****ulent claim, I have not been to Sandton recently or ordered any medication. If I look at the reviews on this company there have been a number of confirmations from customers related to *****, So then I must ask…… 1. why are they still approved as your provider? 2. Should they not be listed as ***** and investigated accordingly? OR at the very least flagged before accepting and paying claims 3. .Please advise how my details where obtained? 4. Even if the provider claims it was an error, the trends here should tell you otherwise Please do what you need to here and get this off my record asap, as well as would appreciate feedback on the above questions
0
Replies (0)HM
Hajra M
1 reviews | Active since Jan 2020
2 Feb 2026, 10:35
*****ulent claims
I have never been to Southern RX Pharmacy on the 30/12/2025-I was in Durban and this was a pharmacy in Sandton area of Johannesburg. I have never seen or heard of this pharmacy before they claimed an amount from my Discovery savings *****ulent transaction of R820,60 on my Discovery medical scheme Savings- and Discovery paid them without verification- please investigate
Helpful (0)
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Hajra M
1 reviews | Active since Jan 2020
2 Feb 2026, 10:35
*****ulent claims
I have never been to Southern RX Pharmacy on the 30/12/2025-I was in Durban and this was a pharmacy in Sandton area of Johannesburg. I have never seen or heard of this pharmacy before they claimed an amount from my Discovery savings *****ulent transaction of R820,60 on my Discovery medical scheme Savings- and Discovery paid them without verification- please investigate
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Replies (0)PS
A
Anonymous
1 reviews | Active since Jan 2020
20 Nov 2025, 08:24
I have never been to Southern RX Pharmacy on the date mentioned. I was at work at the time, and I have also never been to the Sandton area of Johannesburg. I have never seen or heard of this pharmacy before they claimed an amount from my Discovery savings
*****ulent transaction of R963.40 on my Discovery medical scheme Savings
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Nov 2025, 08:24
I have never been to Southern RX Pharmacy on the date mentioned. I was at work at the time, and I have also never been to the Sandton area of Johannesburg. I have never seen or heard of this pharmacy before they claimed an amount from my Discovery savings
*****ulent transaction of R963.40 on my Discovery medical scheme Savings
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Replies (0)SP
Shyam P
1 reviews | Active since Jan 2020
10 Nov 2025, 11:23
Medical aid claim even tho I've never used Southern RX ever before!!!
I have NEVER used them before and have claimed R820 from my discovery medical aid twice over the past year. @discovery, please investigate these guys!!!
Helpful (0)
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Amanda T
1 reviews | Active since Jan 2020
19 Oct 2025, 20:44
MEDICATION NOT DELIVERED
Good day, I sent my prescription to Southern RX on 7 October 2025 for Bacentra medication (for my Baclofen pump). To date, I have not received any feedback or delivery. I have tried phoning several times, but I am continuously placed on hold. As I am a teacher, I am unable to stay on the line indefinitely. I also followed up with Muelmed, and according to them, the medication has still not been delivered. It has now been over 10 days, and my pump is empty. This delay is directly affecting my health, and the lack of service from both Southern RX and Muelmed is unacceptable. This is my first time ordering this medication, and the experience has been extremely disappointing. It is unacceptable that suppliers are paid for their services while patients are left without essential medication. I expect a customer service agent from Southern RX to contact me today by 2:00 PM to provide a clear update and resolution regarding my medication. Kind regards
Helpful (0)
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Amanda T
1 reviews | Active since Jan 2020
19 Oct 2025, 20:44
MEDICATION NOT DELIVERED
Good day, I sent my prescription to Southern RX on 7 October 2025 for Bacentra medication (for my Baclofen pump). To date, I have not received any feedback or delivery. I have tried phoning several times, but I am continuously placed on hold. As I am a teacher, I am unable to stay on the line indefinitely. I also followed up with Muelmed, and according to them, the medication has still not been delivered. It has now been over 10 days, and my pump is empty. This delay is directly affecting my health, and the lack of service from both Southern RX and Muelmed is unacceptable. This is my first time ordering this medication, and the experience has been extremely disappointing. It is unacceptable that suppliers are paid for their services while patients are left without essential medication. I expect a customer service agent from Southern RX to contact me today by 2:00 PM to provide a clear update and resolution regarding my medication. Kind regards
0
Replies (0)UF
Ursha F
1 reviews | Active since Jan 2020
15 Sept 2025, 06:39
Southern Rx Pharmacy / Discovery / Doctor - SYNDICATE within ???
Southern Rx Pharmacy claimed *****ulently on my DISCOVERY medical who paid out in full. I have never used them, I use homeopaths mainly..so how could this claim be paid out if it is so out of the ordinary ? Discovery called me before processing a claim that they had a problem with ... How could they not pick up this is out of my profile...who know what the meds ... surly they would have seen there is no consultation fee claimed by which ever doctor wrote the prescription! DISCOVERY MUST INVESTIGATE THE DOCTOR WHO WROTE IT, THE PHARMACY WHO I SEE HAS MANY OF THESE FALSE CLAIMS SENT IN AND WHO IN DISCOVERY AUTHORISED THIS CLAIM !!!!!! :( :( :( THIS GANG MUST BE PROSECUTED AND NOT ALLOWED TO WORK IN THIS SECTOR AGAIN !!!!
Helpful (0)
|Replies (0)UF
Ursha F
1 reviews | Active since Jan 2020
15 Sept 2025, 06:39
Southern Rx Pharmacy / Discovery / Doctor - SYNDICATE within ???
Southern Rx Pharmacy claimed *****ulently on my DISCOVERY medical who paid out in full. I have never used them, I use homeopaths mainly..so how could this claim be paid out if it is so out of the ordinary ? Discovery called me before processing a claim that they had a problem with ... How could they not pick up this is out of my profile...who know what the meds ... surly they would have seen there is no consultation fee claimed by which ever doctor wrote the prescription! DISCOVERY MUST INVESTIGATE THE DOCTOR WHO WROTE IT, THE PHARMACY WHO I SEE HAS MANY OF THESE FALSE CLAIMS SENT IN AND WHO IN DISCOVERY AUTHORISED THIS CLAIM !!!!!! :( :( :( THIS GANG MUST BE PROSECUTED AND NOT ALLOWED TO WORK IN THIS SECTOR AGAIN !!!!
0
Replies (0)V
Vivienne
1 reviews | Active since Jan 2020
22 Jul 2025, 10:36
Who are and where is Southern Rx Pharmacy?
Who are and where is Southern Rx Pharmacy? @Discovery Medical Aid please investigate, I have received 2 notifications of claims paid to them with 2 different amounts dated 10 June and 30 June 2025. I have never heard of them claimed amounts vary from R3433.04 to R963. On Google it says they in Claremont Western Cape, I'm in the Northern suburbs and never go to southern suburbs.
Helpful (0)
|Replies (0)V
Vivienne
1 reviews | Active since Jan 2020
22 Jul 2025, 10:36
Who are and where is Southern Rx Pharmacy?
Who are and where is Southern Rx Pharmacy? @Discovery Medical Aid please investigate, I have received 2 notifications of claims paid to them with 2 different amounts dated 10 June and 30 June 2025. I have never heard of them claimed amounts vary from R3433.04 to R963. On Google it says they in Claremont Western Cape, I'm in the Northern suburbs and never go to southern suburbs.
0
Replies (0)