XN
xolani N
Active since Nov 2023
8
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0
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Reviews
8 reviews4 months ago
Montclair Police Station
**HelloPeter Review: Montclair Police Station** I am extremely disappointed with the service I received at the Montclair Police Station under the South African Police Service. Today I was arrested for running a webcam studio (Stripchat studio), even though I fully cooperated with the officers and explained that my business complies with South African law. I provided information and tried to communicate openly, yet I was still treated unfairly and unprofessionally. What upset me the most was that I was placed in a holding cell without being clearly informed of the exact charge against me. I repeatedly asked for clarity on what law I had broken, but I did not receive proper answers. This left me feeling confused, humiliated, and disrespected. It is very concerning that there appears to be a lack of understanding regarding online content and adult content laws in South Africa. As a lawful business operator, I expected to be treated with fairness, dignity, and professionalism. Instead, I felt judged and punished without proper explanation. I believe members of the police service need better training and understanding of digital businesses and current South African laws. No one should be arrested without clear communication and professional conduct. I hope this complaint is taken seriously and that improvements are made so that others do not experience the same treatment.
0 replies
8 months ago
Extremely Disappointed – Account Frozen Without Resolution (***** Case Ref: 25651125)
Hello Peter I am very disappointed with Discovery Bank’s handling of my account. My account was frozen on the 5th of October 2025, and since that day, I have received no proper assistance or feedback. When I called Discovery Bank on the same day, I was informed that my account had been frozen because I received funds from a “flagged account.” I immediately explained that I had no involvement in any *****ulent activity and that I could provide proof. I was given an email address to send all relevant documents, which I did without delay. For clarity, I received R19,455.56 on 01/10/2025 through a Binance P2P trade. I earn in USD (USDT) and convert it into ZAR using the Binance platform. I contacted the person who sent the funds, and they confirmed that their account is not blocked. They even contacted and emailed their bank to help release the hold on my account. Despite all these efforts, my account is still frozen, and I have not been contacted by any investigator or received a single update regarding ***** Case Reference: 25651125. I have called several times and received no meaningful assistance or progress. This situation has caused me serious inconvenience. I have provided all the necessary proof to confirm that my funds are legitimate. I am requesting that Discovery Bank urgently reviews this case and unfreezes my account as there is no reason for the ongoing hold. I trusted Discovery Bank to handle such matters professionally, but the lack of communication and action is extremely disappointing. Regards, Xolani comfort Nxumalo 0642674526 ***** Case Ref: 25651125
9 replies
10 months ago
Urgent Complaint – Business Account Frozen Without Notice (Standard Bank)
Dear HelloPeter Team, I hope this message finds you well. I would like to lodge a formal complaint against Standard Bank regarding my business account, which was suddenly closed/frozen without any prior notice or communication. On the 5th of August 2025, I received funds into my business account and attempted to pay my bills and salaries, only to discover that my account had been frozen. Upon contacting the bank, I was told that the freeze was due to funds received on the 30th of July 2025. However, I was never notified about any issues regarding these funds, nor was I contacted or warned prior to the freezing of my account. The funds received on the 30th were legitimate, and I have already used part of them to pay salaries and other business expenses. I also have all the necessary supporting documents to prove the source and legitimacy of the funds, which I have already submitted to Standard Bank via email. What concerns me even more is that I was only made aware of the case after I called the bank myself, where I was issued a case number: 2025/875169549 — a case I was never informed about beforehand. This is a business account, and having it frozen without notice has caused serious disruptions to my operations. I am requesting the following: Full details and status of the investigation associated with my account. Clarification on why I was not informed prior to the account being frozen. Confirmation of what is required from my side, if anything further is needed. Urgent assistance to resolve this matter so that I can continue operating my business. Please find attached the same documents I previously submitted to Standard Bank for your reference. Thank you for your time and assistance. I look forward to your urgent response. Kind regards, Xolani Comfort Nxumalo XBW Solutions pty ltd 0642674526 nxumaloxc@gmail.com
1 reply
11 months ago
Urgent Complaint Regarding Account Hold – Over a Month Without Resolution
Dear Hello Peter, I am writing to formally express my deep frustration and concern regarding the ongoing hold on my account, which has now persisted for over a month without any meaningful communication or resolution from the responsible party. Despite numerous attempts to reach out, I have received no assistance, no updates, and not even confirmation of a case number or the name of the individual handling my matter. This complete lack of transparency and support is entirely unacceptable. I have submitted all documentation that was requested, including: Proof of the Bitcoin transaction A bank statement reflecting the transaction Proof of payment from the sender Yet, my account remains inaccessible. This unjustified delay has placed me under severe financial strain. I am now behind on multiple bills, my credit score is being negatively affected, and I am unable to access essential services such as water. The continued silence and inaction are not only unprofessional, but they are also causing real, tangible harm. I demand immediate feedback and, more importantly, for the hold on my account to be lifted without further delay. Account Number: 10230970352 ID Number: [Your ID Number] I trust Hello Peter will take this matter seriously and act promptly to ensure justice is served. Sincerely Mbali Nokwethemba Ottygirl Ntuli Mbalidbusiness@gmail.com
9 replies
28 months ago
Account Closure Issue (Reference Number: 11639757)
Dear Hello Peter, I hope this email finds you well. I am writing to seek urgent assistance regarding a troubling issue I have encountered with Capitec Bank. Recently, my Capitec account was unexpectedly closed due to a transaction made by someone who had their account flagged for *****. Unfortunately, this resulted in the closure of my account as well. After reaching out to you, I was grateful to have my account reopened, but to my dismay, it was closed again shortly after. Despite my efforts to resolve this matter by visiting the branch, I have been met with a lack of assistance. The situation has been distressing, especially considering that I have done nothing wrong and have been a loyal client of Capitec Bank. The reference number associated with my case is 11639757. Despite providing this reference number, I have been informed that Capitec Bank no longer wishes to retain me as a client. This decision is deeply troubling and unfair, as I have always maintained the utmost integrity in my banking transactions. I am reaching out to you in the hopes of finding a resolution to this matter. I kindly request your intervention to investigate the circumstances surrounding the closure of my account and to advocate on my behalf for its reinstatement. I am willing to provide any additional information or documentation required to support my case. Your prompt attention to this urgent matter would be greatly appreciated. Thank you for your understanding and assistance in advance. I look forward to your response and a favorable resolution to this issue. Warm regards, Xolani c Nxumalo
1 reply
29 months ago
Complaint Regarding Poor Service and Unresolved Issue with Router and Sim Card Order
Dear Peter I trust this message finds you well. I am reaching out to express my dissatisfaction with the poor service I have encountered from MTN customer service regarding my recent order. On December 12, 2023, I made a payment of R450 for a router and a sim card. The amount was deducted from my account on the same day. I received the router and sim card at 1:56 PM on December 29, 2023. Unfortunately, the sim card (number: 9712453767) has not been activated, and there is no network connectivity. Despite my persistent efforts through emails and numerous calls to their call center, the issue remains unresolved. The reference number for this is 000004744072. I kindly request your urgent assistance in resolving this matter and appreciate your prompt attention to ensure a swift resolution. Thank you for your understanding and cooperation. Best regards Xolani Comfort Nxumalo
0 replies
30 months ago
Urgent: Complaint Regarding Unsatisfactory Service Experience at SMG, 41 SOMTESEU RD, STAMFORD HILL, DURBAN 4001
Dear Peter, I hope this email finds you well. My name is Xolani Comfort, and I am writing to bring to your attention the extremely disappointing service experience I recently encountered at the SMG service center located at 41 SOMTESEU RD, STAMFORD HILL, DURBAN 4001. On the 15th of June, I booked my car for service, specifically for a new battery and performance enhancements. Unfortunately, the situation took a turn for the worse. After leaving my car with SMG, I was notified of smoke emanating from the front of the vehicle, a concern that was not present when I initially brought it in. Despite this, I was asked to collect the car with assurances that the issue would be resolved. To my dismay, the problems persisted, and I had to return the car on the 17th of June. Subsequently, on Monday, I received the shocking news that the engine needs replacement, and the cost estimate provided by SMG is an exorbitant R450,000. This revelation is perplexing, as my car was in good working condition when I initially brought it in for a simple battery replacement and performance service. I have been without a vehicle since this incident, and the inconvenience caused by the unexpected engine issues and the staggering cost estimate have left me deeply frustrated. I request your urgent intervention to address this matter and rectify the situation. I kindly ask for a thorough investigation into the circumstances surrounding the alleged engine failure and a reconsideration of the exorbitant cost proposed for the replacement. I believe in the integrity and reputation of SMG and sincerely hope that we can find a fair and reasonable resolution to this matter. I appreciate your prompt attention to this serious concern and look forward to a swift resolution. Thank you for your understanding and assistance. Sincerely, Xolani Comfort Nxumalo 0621593255
0 replies
31 months ago
Bank account blocked
Dear CAPITEC Support Team I hope this message finds you well. I am writing to urgently request the release of my account, which was recently blocked due to a situation beyond my control. I am a part of a legitimate PMN business (stockvel) that has been operating seamlessly since 2022 without any prior issues, particularly those related to *****. Unfortunately, it has come to our attention that someone with potential *****ulent intentions joined our group and used an account that is now under investigation. I want to clarify that neither I nor any of the other members in this stockvel business had any knowledge of or involvement in this *****ulent activity. We are genuinely devastated by the situation and are committed to cooperating with any investigations to ensure justice is served. I have diligently submitted all the necessary documents and information regarding my account to assist in the investigation. I believe these documents should establish my innocence in this matter. However, my bank account remains blocked, which is causing significant inconvenience and distress. I kindly request an emergency release of my account, as I have no involvement in the suspected *****ulent activity. I am simply a victim in this unfortunate situation and seek to have my account reinstated promptly. I understand the importance of safeguarding against *****, and I am fully supportive of your efforts to protect the integrity of your services. Rest assured, I am willing to cooperate in any way necessary to assist in resolving this matter swiftly and transparently. Thank you for your understanding and prompt attention to this request. Sincerely, Xolani 0813868789/nxumaloxc@gmail.com
2 replies
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8 (100%)