KC
kesin C
Active since Jul 2011
3
Reviews
0
Industries
Reviews
3 reviews118 months ago
Poor Service delivery
<p>I have made several attempts to contact you guys regarding a failure in service level.</p> <p>I have electronic failure on my vehicle as a direct result from the installation carried out by your technicians.</p> <p>I have previously requested a technician to come out and resolve the matter.</p> <p>I called you guys so many times yesterday in an attempt to resolve the issue.</p> <p>My vehicle now sits unable to start due to poor workmanship.</p> <p>The technician filed a report stating issue was with fuses. What nonsense.</p> <p>The technician that came out to me stated to me he had no idea what was the issue. How can he then file a report in direct contradiction.</p> <p>He also stripped several parts of the vehicle, which could have dislodged a wire or stretched a wire or something worse.</p> <p>When the initial installation was done a crowbar was used to remove certain parts of the dashboard. Can you unequivocally say that this process can never cause any damage what so ever to wiring or connections.</p> <p>I pay you for a service, not the other way around. It is your job to ensure that your work is done correctly and accurately and to ensure my every query is attended to, not transfer me from every call centre to a dead line.</p> <p>do what you is required of you.</p> <p>install and return the vehicle in the same conditionn it was in prior to the installation.</p>
106 replies
118 months ago
Worth the price
<p>Visited the Kream restaurant in Mall of Africa.</p> <p>Excellent service and food. Well done</p> <p>its not the cheapest place but for quality like this its worth the price.</p>
0 replies
120 months ago
Jacobs transport fails.
<p>I recently had the unfortunate experience of dealing with a company called JACOBS TRANSPORT. </p> <p>The administration of my job was done so poorly that it cost me time and money. </p> <p>Jacobs transport also requires advance payments so there is nothing one can do after you have received poor and grossly negligent service because you have already paid. Their response was simply and i paraphrase here; its unfortunate but it happens. </p> <p> Well in the service industry it is of my opinion that to succeed one has to maintain a certain level of integrity and honour. Both of which i have found lacking in Jacobs transport. </p> <p> </p> <p>I quote directly from jacobs transport. </p> <p> </p> <p>"MISSION STATEMENT:</p> <p> </p> <p>To be the most cost effective, reliable and ethical group providing our clients with the most efficient service possible. Our biggest assets is our professional staff and state of the art equipment. We value our clients, suppliers and service providers and honour to keep our promises and relationships on professional basis at all times. "</p> <p> </p> <p>You and your company have clearly failed.</p> <p> </p> <p>This is simply my opinion based on my experience and my advice to anyone looking for logistical services, dont choose a company that lacks integrity and honour because you will most likely end up in the predicament i found myself in.</p>
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)