Active since Nov 2023
I took my wife's Polo in for a Major service and was pleasantly surprised by the friendly owner and staff that welcomed me and kept me informed of everything that had to be done for my approval. I would recommend them to anyone.
My wife and I was for a week at Herm**** and visited once again, this restaurant to see if its food was still as incredible as previously. We ended up visiting it 3 times and ordering takeaways every time as follows: 1] On their Starter Menu, they have "Tempura Prawns with a mayo-chili sauce (to die for); and 2] We ordered 4 portions of this starter (5 Tempura Prawns in each serving) and went to the beachfront to enjoy it while looking for whales out at sea; and 3] Each time we enjoyed it thoroughly; and 4] Even though it is slightly expensive - it is worth it since we only ate light supper at the Guest House in the evening. Each time, their service was fast, form very friendly waiters and highly enjoyable. I recommend them and the specific starter to anyone who enjoys good tasting and big portions of Tempura Prawns.
Vodacom, How many more times must I call 082135 to be assured that the I.L.L.E.G.A.L deduction from your side has been "fixed", just to see that it still is not "fixed". Please send me an email with an email address so that I can send this full complaint to you via email. I have already done so 5 times as well as tried to resolve it at your Tygervalley branch just to be told to "wait for a month to "see" if it has been fixed. I have the dates and times and names of your call agents that informed me that the issue "was fixed". Unfortunately I only asked for Reference numbers twice (i.e. 240029 and EC-1TR5-2E4C42) and still NOT RESOLVED. HOW CAN YOU UNILATERALLY CHANGE THE CHARGES OF AN AGREEMENT UNILATERALLY WITHOUT THE OTHER "INVOLVED PARTY" (myself) AGREEING TO IT? THIS IS NOT A LEGAL PRACTICE. Please refund the unrequested R399 monies immediately to my bank account and adapt the wrong contract (082 7884769) to be exactly the same as for 082 55 888 40) and SEND ME A COPY OF THE REVISED CONTRACT VIA EMAIL to cwf5108@gmail.com.
Vodacom commits more and more unfair practices, i.e. *****. Reasons: 1] Loyal client since early 1990's; and 2] Used to upgrade my 2 mobile contract every 2 years; and 3] Started not upgrading these 2 contract every 2 years, by NOT choosing any device upgrade, but just a "usage contract every 2 years, since 6 years ago, since I have 2 Samsung A50's that works well and does not need any upgrade; and 4] I could renew these 2 contracts since October 2023, but was told by Vodacom that I could just let them roll over on a month-by-month basis; and 5] On 2024/05/05, I received an Invoice stating that my 2 contracts would be upgraded by Vodacom (unilaterally, no consent whatsoever from myself) to each 1 to increase by R126,47 each due to new contract packages by Vodacom, from "RED 1,2GB 200min TopUp Line Rental" to "RED 1,3GB 200min TopUp", whilst my current usage of these 2 numbers have built up a substantial amount of minutes voice surplus as well as data surplus, since 1 have had fibre at home for the past 9 years and retired 12 years ago and stopped doing contract work 6 years ago and only seldom use data from these 2 contracts (mainly WiFi to home router connected to fibre; AND 5] At the same time, the TOOK (actually either THEFT OR *****) my unused call minutes as well as unused data, since they (without my consent) changed my contract; and 6] I visited the Tygervalley Vodacom shop on 2024/05/06 to try to get these issues but was told by the salesperson to wait for the first invoice at the end of May 2024, to get the issue resolved but to phone Vodacom directly when I get the new invoice; and 7] On 2024/06/01 a Debit Order for these 2 revised contracts (solely from Vodacom's side) was deducted from my bank account with an ADDITIONAL R399,50 on top of that on the 1 contract for so-called "50GB Data Bundle @ 50% discount" which I have never requested nor agreed to at all; and 8] On 2024/06/02, I received an email invoice from Vodacom with these 2 new contracts attached and a request to sign them and send them back to Vodacom (1 day AFTER the DO was deducted from my bank account); and 9] I immediately (2024/06/02) contacted Vodacom on their 082 135 number to try to get the one-sided THEFT/***** corrected at 12h58 and spoke to Mathapelo to get it corrected and gave her the exact details of the 2 new contracts that I wanted, i.e. NOT THOSE ENFORCED BY Vodacom and also asked for the refund of the ******* R399,50 that was deducted; and 10] I was assured that it would reflect om my online Vodacom Invoice statements; and 11] On 2024/06/04, I noticed that NOTHING HAS CHANGED, i.e. no refund and no change on my online contract details and I phoned 082 135 (at 10h00) again and spoke to first Karensa who transferred me to Zandie (Ref No = 240029) and she promised me that the 2 contracts will be changed as requested by me to be "RED 2,5GB 100MIN TopUp Line Rental" which meant "1,3GB Anytime and 1,3GB NightOwl 100min TopUp Line Rental"; and 12] Zandie stated that I must contact their Billing Department to get the R399,50 REFUNDED - to be addressed to the "Billing Department" VIA customercare@vodacom.co.za - I tried doing this but Vodacom does not receive emails on this mail account and subsequently tried online on their website and laid a complaint (no reference number received); and 13] I once again tried calling 082 135 to get to the Billing Department, but just got no response. 14] To top it off, I have just received another email from Vodacom stating that they will also raise a DO on my bank account with the same errors on it, i.e. wrong one-sided contracts as well as the *******/*****ulent R399,50 item on it. I am trying to get these ******* contracts to be cancelled on Vodacom's side and adapted as requested by myself, as well as have the ******* R399,50 refunded to my bank account. If Vodacom dares to submit another ******* DO on my bank account at the end of this month, I will take legal action and claim interest of the ******* deductions as well and cancel all DO's (even if it means changing my bank details) and move to another service provider. CW Farmer
I wanted to purchase an Asus TUF A15 Gaming Netbook and had a choice between 2 different models, i.e. an AMD Ryzen and an Intel i5 at about the same price. My highest priority was that I wanted to know whether either of these 2 models had the 90Wh Battery included due to our country's nearly decade long Blackout issues and received a response that the AMD Ryzen had it. I ordered the AMD version and expected delivery within 1 week as advertised. After 1 week I enquired about the delivery of the notebook just to get a response that the notebook must be shipped form Gauteng but it has not been done yet. 4 days later the notebook was delivered. I installed software on it to see whether it had the 90Wh battery installed and to my dismay, it still had the smaller battery installed. I enquired about this and all Mustek (CT) stated that they are sorry but if I do not want it, I must return the notebook. This I did more than a week ago and was promised that the EFT refund would be made the next day. After enquiring about this last week Friday, I was told that the EFT would be done the same day. It is now Thursday and still no EFT received. I would NOT recommend Mustek to anyone, not even for buying a tiny ***** form them - this they hand out continuously to their "clients" to turn them into "ex-clients".
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