TD
Tebogo D
Active since Nov 2023
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Urgent Cancellation and Refund Request – Policy No. 7405563
Urgent Cancellation and Refund Request – Policy No. 7405563 I am extremely disappointed with the poor service regarding my insurance policy cancellation. In January, I requested the cancellation of my policy and completed all the required cancellation documents. Despite this, deductions are still being made from my salary/payslip. Policy Details: Policy Holder: Mr Ndhlovu Policy Number: 7405563 Contact Number: 0768575459 I request the following urgently: • Immediate cancellation of the policy if it has not yet been processed • A full refund for the two months’ deductions made after my cancellation request • Interest on the deducted amounts due to the inconvenience caused I also request written confirmation of the cancellation and refund process. If this matter is not resolved promptly, I will escalate the complaint further through appropriate consumer protection and regulatory channels. I trust that Hollard will address this matter urgently and professionally. Regards, Mr Ndhlovu
3 replies
8 months ago
Blacklisted
I paid for my MTN account fully but they are refusing to give me my paid up letter. I finished paying my account in 2023 but they are not updating my account with bureau Angry comment My billing number BA116326996 TEBOGO ndhlovu Email mabena863@gmail.com Subject: URGENT: Request for Paid-Up Letter and Bureau Update – Billing Account BA116326996 To Whom It May Concern, My name is Tebogo Ndhlovu, and I am writing to formally raise a serious complaint regarding my MTN billing account: BA116326996. I fully settled my account in 2023, yet despite numerous follow-ups, MTN has failed to issue my paid-up letter and update my status with the credit bureau. This delay is unacceptable and has caused unnecessary damage to my credit profile and peace of mind. I demand the following without further delay: Immediate issuance of my paid-up letter. Prompt update of my account status with the credit bureau to reflect that the account is fully paid. I have fulfilled my obligation to MTN. I expect the same level of accountability and professionalism in return. If this matter is not resolved within 7 days, I will have no choice but to escalate it to the Consumer Protection Office and the Credit Ombud. Please treat this as urgent. You may contact me directly via email: mabena863@gmail.com. Sincerely, Tebogo Ndhlovu
1 reply
22 months ago
Contract ended
I have been consistently making payments on my account for the past two years, and my contract officially concluded in August 2023. I reached out to cancel my contract, yet I am still being informed that there is an outstanding balance. Subsequently, my account has been referred to their legal team. For reference, my billing number is BA116326996, and my primary contact number is 0768575459.
0 replies
31 months ago
Useless tracking company
Good day, Iam very much disappointed with tracker company. I found out that my tracking device is not working. I send them Email and they called me after my email regarding my device which is not functioning. They promised that i will be called my technician but i never received a call. Mind you my tracking device has not been functioning for 14 days. Today i went to their office in rustenburg and i was told to write email for me to be assisted. I want to cancel this contract and opt to NESTAR. I realized that this tracking company is useless and it's not willing to assist us. My SR number is SR7130045. Actually this company called tracker connect is a ****** **** and taking our money for nothing. Iam writing this email after tracker disappointed. I waited for them to fix my tracking devices which has not been functioning for the pays 14 days. Tracker has been saying they will allocate me a Technician but I haven't received any call from any technician. My car has been at risked for the past 14 days. So i request tracker company to cancel my contract. Since they failed to fix my device. I just installed my new tracking device in my car. I just reversed my premium to this month since you are too quick to debit our accounts but failing to do your job. Regards Mr Ndhlovu TD Please don't bother taking my money in my account. Your device is not working and you failed to fix it after 14 days traveling with device which is not working properly Sent from my phone
2 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)