PV
Peter V
Active since Aug 2010
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
Migration failure
Usually a great email provider, who 3 weeks ago did a "migration" that caused me to lose all my saved email folders on Outlook, caused my iPhone mail to re-download 37k emails, and the syncing of my devices to no longer work. What is shocking is that their "support" for the migration can see the problem, say they can fix it, then do nothing! Their "help" chat only responds after 2 days and each time a new person asks the same questions the previous people did. Surely, they can just email us and advise what a senior person can do (or can't do) so that we know what is going on. Best would be to just call me.
0 replies
53 months ago
No rapid test on Saturday
Tried to find details on the web site for a rapid antigen test and discovered I could go to Canal Walk in Cape Town on a Saturday morning. After standing in the freezing cold for an hour, I was told they dont do these tests on Saturday without an appointment! Nowhere on the web site does it tell you that. Buck up and change your web site. PS, tried to register on Lancet Mobile, and it comes up with the error that I am not registered!!!!!
53 replies
58 months ago
Password reset not working
The SureCheck system to reset a password is not working. Have spent over an hour trying to call Absa to reset it - no joy!
53 replies
77 months ago
No internet connection
When up, it’s fine, but when down which is often after load shedding or a new month (or year in today’s case) it gives a connection without internet access. Someone then activates the service again, and all is ok, but why should I always have to report it before anything is done, and on a public holiday, the ISP does not take calls!
0 replies
126 months ago
Fraudulent account deductions
I received a call from Mobile Talk, and it all sounded good until I realised I would not be making any saving, so I declined the offer. They then phoned my wife and obtained her bank details, and have been quietly deducting monthly instalments from her account, but offer us NO service. As this is fraud in my mind, I will now be taking the matter up with who ever I can get to help me.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (50%)
1 Star
3 (50%)