CH
Craig H
Active since Nov 2023
4
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0
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Reviews
4 reviews18 months ago
DONT TOUCH THEM WITH A BARGE POLE. RUN RUN RUN!
Hideous. Outright LIZARDEOUS. When you upgrade via MTN's 135, MTN farms the process out to third parties like Ignition and MobilesPlus. You are not made aware. MTN does not tell you. Then MobilesPlus ****s up the upgrade process and you have to get it reversed through the third party. That reversal gets ****ed up by same and you are left making DOZENS of calls and mails to MTN retentions dept, postpaid dept, complaints dept, 135, then back to Ignition and MobilesPlus. Back and forth and back and forth....each one blaming the other. You have to contact Ignition on a landline - the cost!!! Thanks for the experience though - taught me that I will never never EVER again consider a mobile contract! Keep it up guys.
0 replies
18 months ago
DO NOT TOUCH WITH A BARGE POLE. RUN RUN RUN!
Hideous, ****** LIZARDEOUS. When you upgrade via MTN's 135, MTN farms the process out to these dreadful specimens and their subdivisions like MobilesPlus. You are not made aware. MTN does not tell you. Then MobilesPlus ****s up the upgrade process and you have to reverse it. That reversal gets ****ed up and you are left making DOZENS of calls to MTN retentions dept, then back to Ignition and back and forward and back and forward....each one blaming the other. You have to contact Ignition on a landline - the cost!!! Thanks for the experience though - taught me that I will never never EVER again consider a phone contract! Keep it up guys.
53 replies
18 months ago
DO NOT TOUCH WITH A BARGE POLE. RUN RUN RUN.
DO NOT TOUCH WITH A BARGE POLE. RUN RUN RUN! Hideous ********** LIZARDEOUS. When you upgrade via MTN's 135 they farm the process out to these dreadful specimens. You are not aware. MTN does not tell you. Then MobilesPlus ****s up the upgrade process and you have to reverse it. That reversal gets ****ed up and you are left making DOZENS of calls to MTN retentions, then MobilesPlus and back and forward and back and forward....each one blaming the other. MobilesPlus has only a landline available only through a parent company!
0 replies
29 months ago
Caveat Emptor! Buyer Beware!
Just make sure you understand all the FAQ's answers and the T&C’s! FAQ's form part of the contract as per T&C18.1. There’s a huge song and dance about how payouts are guaranteed no matter the amount and that Lottoland will ATTEMPT to give you the underlying lottery experience. Spoiler alert. F.Y.I.: For top tier / first / category A prizes, Lottoland can at any time decide whether to pay a lump sum or installments for any product (as per FAQ’s). Bummer if you win just enough to emigrate to Switzerland but Lottoland will be paying it in installments. Installments are well defined for some products and not at all for others. FAQ’s state that regarding first prizes for products xyz, payment is (present tense) as a lump sum – that conveniently forgets to mention that Lottoland has the option to choose the installments option if it ever won’t or can’t pay the lump sum. Just like a box of chocolates - you never know what you’re gonna get. As for insurance to cover payouts. When the Jackpot threshold (an amount unknown and omitted from FAQ’s where it is purported to be listed) is exceeded, Lottoland resorts to buying tickets in the underlying lottery to cover payouts or they place an order for these tickets with an agent. If the agent doesn’t buy the tickets, forgets to play your winning line or mistakenly bets the wrong numbers - wait for it - Lottoland is not liable to the player to pay out. T&C 11.14. Brilliant business model. Wish I had thought of it myself!
0 replies
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1 Star
4 (100%)