CH
Corne H
Active since Aug 2010
8
Reviews
0
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Reviews
8 reviews4 months ago
Dermaroller SA: Service is an absolute joke
Ordered Protective Laser glasses from them @ R2740 on 12 December 2025. It is now 23 December and I have still not received my order, despite them claiming a 3-5 day delivery time. When phoning the so called help line, I only get voice mail. Having already spent the money and now having to wait in agony at the mercy of company that provides ZERO way of communicating other than a phone on voicemail and an automated mail box, I would highly recommend you dont buy from them
0 replies
9 months ago
Stay away!
Absolute incompetence, and their service is worst I have ever experienced. I signed up for a fibre line in June... end of July Im still not up and running. They provided an interim LTE router (at a price) until the fibre is sorted out and now the data keeps running out, despite me having made it clear that it needs to be uncapped as my business is data intensive.
0 replies
10 months ago
DISGRACEFUL SERVICE
I have a business account with Nedbank and signed up for Greenbacks in November of 2024, yet despite paying the fee each month I have not received a single GB. After numerous requests to my business banker to have this sorted out nothing has been done...7 MONTHS LATER. Further to this, after applying for a business loan more than a month ago, I still have not had any feedback on my loan application apart from my business banker telling my they are struggling with a backlog. DISGRACEFUL SERVICE!
0 replies
81 months ago
Mind blowing incompetence and disregard for client service
I have now been waiting more than a month for the outcome of a loan application. I am not getting any feedback, and when I finally do, after spending hours on the phone holding, all I am ever told is that the application is with the credit department, and that it will be escalated to a manager. Unfortunately I can not move my loan application to another bank, as Í did recently with my other accounts, as this is a re-advance on an existing home loan, and I would have to pay bond registration fees again. I have had similar experiences of the utter incompetence and disregard for customer service from Absa in the recent past, and I feel very sorry for anyone who decides to voluntarily do business with this excuse of financial services provider.
210 replies
108 months ago
Allow me to SHOCK you, should you consider moving to ABSA
<p>I have been an Absa (Volkskas) client all my life. I have fully settled a study loan with them, my homeloan is with them, and recently I have taken out car finance with them (putting down a 60% dep on the car)</p> <p> <br />1) Days after my first debit order on the car was due, I recieve a call from ABSA asking why my payment is in arrears. I explained that it is not possible as its on debit order and there is more that enough money in the account. After investigation the agent on the phone confirms that they have left out a digit on my account number and that is why the debit order does not go through, but they will rectify it. Next month I receive the exact same call and I explain the situation to the agent on the phone, to which she replies, "Okay I will make sure the situation is rectified now and the correct account number added". Next month I receive a call again, this time from an arrogant agent asking me why my account is in arrears again....I guess you know where I am going with this!! Absolutely shocking that for they can not even get their own clients cheque account number correct for a debit order, and then harass me every month because my account is in arrears. Your incompetence is shameful to say the least.</p> <p> <br />2) I applied for a personal loan on 5 May. Today is 23 May and I still have not had any constructive feedback on my loan application. In two days time my application would be 3 weeks old, and I would like to know if it is normal for a personal loan application to take this long. A friend had a similar loan application done within 4 days at FNB. For the last two weeks I have been following up with them, and the only response I have been getting is "Its in the final stages of the process", and NO ONE takes responsibilty for this??? How do you expect people to keep on supporting you with this kind of service? </p> <p> <br />3) I applied to ABSA for Private banking, as I assumed this is what is required to receive anything even resembling decent service. Long story short, even though my cumulative income through salary, investments and rental income is more than R750k per annum, I had to explain myself to an equisition and provide other proof (appart from the money they can clearly see in my bank account) of these additional income, even though all my accounts are with Absa and they can see the exact amount of money that moves through my account per annum. Why should I beg to do more business with you? And why should I explain the sources of my income to a bank in order to do business with them when all the info is clear on my bank statement? Needless to say expalining I dont have the time for this, my application to Private banking was declined.</p> <p><br />Good luck to the remaining Absa clients, after 25 years I have had it and I am moving away from this pathetic excuse of a financial services provider.</p>
56 replies
120 months ago
Worst service provider in SA... NO REALLY THEY ARE!!!
<p>I took out a Wifi Router + 2Gig Data bundle top up contract in May. Apparently my Data bundle was replenished on 1 June Like it should be. On 4 June my 2Gigs of data was finished. I definitely did not use that data as I was not even home most of that time, and when I was home I did not do anything which would drain even 100megs of data??? To make matters worse now I am trying to top up this contract so I at least have some wifi connection at home, and it seems to be impossible to do. No one in the call centre can give me a simple way of topping up my data bundle. All I am getting from them are solutions like "go get a pre paid sim, load airtime onto that sim, and the transfer the airtime to your Wifi number, then convert it to data". SERIOUSLY?????? If I new that was the kind of effort it was going to take to top up a contract I would have gone to CELL C. VODACOM IS A JOKE!!</p>
53 replies
122 months ago
Bad experience porting to Vodacom
One would think that if a current MTN customer walks into a Vodacom shop with the intention of leaving their current service provider to move to Vodacom, they would make it quick and easy. Absolutely not!!! My contact with MTN has already expired and the port to Vodacom approved, so all Vodacom needs to do the necessary paperwork to get me signed up (The sort of thing that used to take half an hour). This however has now been taking 3 days to do due to a (new) system implemented (a couple of months ago already) at Vodacom. The consultants in the shop have no idea how to use the system so every time they need help with this system they need to phone the call center. This call center then keeps the consultant holding for 3 hours (Literally) while the customer is either waiting or eventually decides to come back the next day, just to go through the whole process again. Is Vodacom so arrogant a company that you just dont care about people who are willing to give you their business? I though MTN was crap but this takes the cake really!!!
75 replies
130 months ago
They blatantly steel your money
After 30 days of car rental, R80 of my initial R1200 deposit was paid back to me. I got slapped with an eToll bill of almost R800 even though legislation dictates that etolls are capped at R450 per month. Their response to this was that they don't charge the discounted rates as per the government gazette. Further to this I had two vehicles in this period (Because one broke down after 2 weeks), the first was a Chevi Spark which I filled up about 20km before it breaking down, they charged me R170 to fill up?? How do you get R170 worth of petrol in a Chevi Spark which has done only 20km on a full tank?? They the charged me R200 for filling up the Nissan Micra which I subsequently drove. I filled the Nissan up in Centurion just before driving to the Airport to return the car. So my question is how do you consume R200 worth of petrol driving from Centurion to the Airport? These people are fraudsters of note and I will definitely be doing everything I can to make sure they are brought to book.
75 replies
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