Active since Jul 2011
LML Solutions are ****mers. Please, regardless of how desperate you are, DO NOT make use of their services. Their reviews are shocking! They've ****med everyone!
LML ****med me out R587 and they are not responding to any of my communication. The deducted the money WITHOUT my authorization on said day. Tumelo the agent then **** and said they sent me a message to inform me that they sent me a message telling me that they would debit my account 4 to 5 days before the agreed date. That's when I knew I have been ****med. How do you say you will debit me on a certain date and send another message later that you would be debiting me 5 days ealier? I sent ALL proof of messages from then to me to prove that Tumelo is LYING. That's when they started ignoring my messages. Also, I was told I would need to sign Power of Attorney document FIRST before anything can be processed. They debited my account even BEFORE I received that power of attorney. I want my refund and I want it yesterday! I work too hard for my money for people just to help themselves to it. Tumelo must stop LYING. He is still very young and that company will do NOTHING for him for him to be part of ****s. He is inviting unnecessary problems in his life by lying and ****ming and tomorrow he will say he's being bewitched. LML is in breach of our agreement and it's *******! I want my money, please
It was great. Consultants assisting me were wonderful and professional!
<p>Good day,</p> <p>I would like to express my absolute disgust at the level of service I have just received at your outlet at the Carlton Center in Johannesburg.</p> <p>I was served by a lady who was seated at the extreme left section of the shop (closest to the door),wearing a black golf shirt with cornrows hairstyle. I had problems with my SD card. She was abrupt,rude and impatient. She also had no knowledge on how to help me so I didn't get help or even an effort to assist. She was 'helping' me but busy on her computer the whole time.</p> <p>While I was in the store,I observed 3 other customers whom the consultants could not assist. I heard a lot of 'I'm not sure' responses given to customers as responses. My questions are therefore:</p> <p>1)If you don't want to service customers or customers irritate you,why did you accept a job as a customer service consultant?<br />2)Did you not understand things you were taught during your training that you are forever 'not sure' about customer queries?</p> <p>Like I said,I was thoroughly disgusted because these individuals are damn lucky to have jobs but it is clear that they have slipped into comfort zones. Now THAT is unacceptable.</p> <p>Please address this with the staff concerned and revert. I have been involved in the (customer) service field for over 20 years and I know that the only way to hold people to account is by speaking up against appalling service. I will not tolerate sub-standard service and will ALWAYS speak up!</p> <p>Kind regards,</p> <p>Neo Ramafoko (Ms)<br /> ********** <br /> </p>
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