MN
Martinique N
Active since Dec 2023
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
No contact
Lodged a claim yesterday morning, till now nobody has contacted me ? Surely clients should be contacted within 24 hours of registering their claim right ? I’ve sent two emails for somebody to call me and till now there is nothing.
53 replies
1 month ago
Unhappy Customer
You guys don’t even deserve rating at this point, for the past two weeks I’ve been logging calls backs and sending messages to cancel my contract ! Till date nobody contacts me. You guys rather keep me on hold for longer than 5 minutes ?? Surely you should treat your customers the way you’d like to be treated. Absolutely not happy with the service from Netstar!
159 replies
1 month ago
Slow service
Did a claim on Wednesday and there is still no update, everything is still pending and there isn’t movement.
53 replies
5 months ago
Genevee was amazing ...
Genevee was amazing ! Great service from a queen in the kingdom 🤭
53 replies
6 months ago
George was amazing !...
George was amazing ! He also helped me to make my premium low on my vehicle
71 replies
7 months ago
Ntsako Chauke was amazing at helping me get the best quote for my insurance
Ntsako Chauke was amazing at helping me get the best quote for my insurance. He provided cer*****y and knew what he was speaking about ! Every question I asked he answered. Keep it up
53 replies
11 months ago
I had an interaction...
I had an interaction with Kelebogile Mpoko, she was absolutely helpful in sending me my confirmation of cover and assisted me in changing dates on my policy.
58 replies
15 months ago
My Claims Handler At...
My Claims Handler Atlarelang was very fast and efficient in helping me register my claim for my windscreen ! Thank you for being so fast 🙂 We need more people like you
53 replies
28 months ago
Service Champion
Thank you so much Sphamdla Hlongwa for helping me cancel my contract 🤗 you have kept me at ease and peace knowing it’s finally cancelled after months of trying. Stay the service champion that you are !
129 replies
Review Distribution
5 Star
6 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (33.333333333333336%)