Active since Jan 2024
MIE has incorrectly reported a ******** record that was legally expunged during a recent background check. I am in possession of an official Expungement Certificate, yet this information was still disclosed, causing unnecessary prejudice and delays in my employment process. I have formally disputed the result and submitted the required documentation, but the matter has not been resolved timeously. An expunged record should not be reported or re**** upon, and continued disclosure raises serious concerns regarding accuracy, fairness, and POPIA compliance. I am requesting that MIE urgently correct the report and confirm in writing that no ******** record exists.
I had an extremely disappointing experience at KFC Soshanguve. First, the chicken I received was undercooked and below KFC’s usual standards—soggy, bland, and clearly rushed. This is unacceptable from a major fast food brand that prides itself on quality. Secondly, and more importantly, when I raised a valid concern about Mr Delivery drivers being prioritised over walk-in customers who had also ordered online, I was shouted at by a supervisor named Pholoso. This was done publicly and in the most disrespectful way. Instead of resolving the issue or addressing it professionally, Pholoso chose to embarrass a customer. This person clearly lacks the people skills and emotional maturity to be in a supervisory role. To make matters worse, the branch is always in chaos during mid-month and month-end pay dates, and yet no effort is made to plan for high traffic. The result is long waits, poor customer service, and unprofessional behaviour from staff. KFC needs to take this seriously. Train your staff, manage your peak periods better, and most importantly, address the behaviour of supervisors who think it’s acceptable to shout at paying customers. Absolutely unacceptable.
Mutlichoice added a Disney+ subscription to my account without my consent and knowledge. They have blocked my dstv subscription. The call centre agent made hold an hour and cut my call without solving my query.
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