R
Raymond N
Active since Jan 2024
4
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0
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Reviews
4 reviews11 months ago
Worse Customer Service after paying the full Amount to move in, I regret going into Business with them😩
We moved in to a work in progress apartment and they didn't mention such, the reason I say work in progress is that the apartment has been vacant for months and lots of things needed to be fixed. Helena was very helpful for sometime until we pay the required amount of money to move in, we had to beg them to get the keys early because they don't work on weekends which was our date to move in. We haven't been enrolled to the property system so that we can go in and out without a problem so our visitors, there is a gas leak which we noticed and was reported however no action has been done. Gas leak means it's not safe and we can't cook, we haven't had a proper meal since we moved in and this is affecting us a lot. The power keeps or tripping everyday and yesterday it happen twice, this is going to have an effect on our appliances in the future. The LEAN connection in the living room doesn't work and they are aware of all the issues we have, I honestly regret going into Business with them and this has already ruin most of the things. Christo has been so hands on from Thursday however his team is like pulling the opposite direction, there is so much He can do as a maintenance personnel however the agent and other team members still need to play their part. I am not happy and they have ruin it for my family, I don't even want to mention the state of the walls.
0 replies
21 months ago
This is by far the best experience I've had involving insurance
This is by far the best experience I've had involving insurance. My claims officer Leolin went above and beyond to make my claiming process seamless. The naked team was very efficient and professional throughout my claim process. My car was fixed by a reputable panel beater who did a stellar job and returned my car to its former glory. Naked delivered beyond my expectations. Thank you Naked insurance. I'm definitely remaining naked.
56 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (25%)