CF
Carel F
Active since Aug 2010
3
Reviews
0
Industries
Reviews
3 reviews35 months ago
****! Clearly a **** business set up to rob people.
No progress on order after 10 days. After contacting them, I simply received a "We'll get back to you" and no communication after that, no calls answered, no mails read and whatsapps ignored. AVOID! ****!
0 replies
38 months ago
Scammer, avoid at all costs.
Placed an order in November 2022 for R7,840 and 3 months later, still no phone, no refund, no answered calls or mails and a single whatsapp stating: "I am sorry you have not received your order" Several requests for refunds, updates or feedback of any kind simply go unanswered.
0 replies
102 months ago
Refusing to cancel, breaching contract and endless excuses
<p>VHI has over the last few years swindled me out of thousands of Rands. I signed up for one of their packages but halfway into the subscription, the company I worked for closed down and my income was basically halved but because of the way they work and the amount already paid, I had no choice but to continue and wait for the payout once cancelling the subscription. This was almost 2 years ago. I have tried cancelling numerous times -on the first attempt and to receive the payout, I was told that someone would contact me which never happened. After that, again but this time I was told I had unfortunately (conveniently) missed the deadline...? Since then, I have called( been told I have never cancelled), mailed (been told there are other options), called and mailed (subscription paused and then simply continued to deduct after only a few months from what I can tell) and called again to be told again that I have never requested a cancellation. Finally, last week I contacted them again and again I was told that I had never requested a cancellation. I informed them that this was blatant theft and I needed to "Please, PLEASE cancel" as this was not something I could afford at all. I was told that their records showed no communication from me (even though I have proof of them replying to my cancellation request) and that I would be called back shortly. I have yet to hear from them. At all... I have asked my bank to stop the debit orders but Vacation hub simply changes the amount by a small margin or changes the reference and I'm back to square 1. Simply put and for those reading this. DO NOT TRUST VACATION HUB! Their business model is to scam and steal and lie under the guise of sandy beaches and luxury resorts.</p>
315 replies
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