KT
Krystella T
Active since Feb 2024
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
Discovery invest discrepancy
My husband invested in the 200 plus in October 2020. The investment matured in December 2025 and the numbers do not correlate. He has not been able to get clear information as to how funds were calculated and deducted. They send him around in circles from pillar to post not answering the request for detailed statement of how they did all this. The doubled amount rhey give is not double his investment to begin with. The boost is totally demolished with a fee that places it in a negative amount. Then the main amount opening blance is at least R25000 short of double and another large deduction of capital gains. He loses over R100k and rhey don't explain how these fees are calculated. He has mailed actuary dept. They just send some amounts but do not answer what he is asking..broker forwards to head office and we are nowhere. We are desperate as the funds are needed but we need it settled before withdrawing. All amounts vary that are given. No uniform amount. It would also seem that capital gains were also deducted on the quarterly report. There is no clear communication or answers
56 replies
4 months ago
Totally frustrated Kirby owner.
I have had constant calls at least every day for the last forever. They call, I say no I don't want bags or service or shampoo. They call again the next day asking the same thing. I told them.when I need stock I will call. The lady called me on Friday asking if.i needed a service (special) or anything. I told her I will ask hubby and I will call if we need. She called the next day asking if I had spoken to him. I am already so frustrated that I fear I may be extremely rude and likely swear at the person. We are regretting buying this machine and actually just want to sell it. The machine is amazing but I.cannot stand the harassment and spam calls anymore. I have already today been called and its a public holiday. They call on Saturdays. Their guy told me to just block their number but they call with different numbers and it's rhe same lady.
0 replies
27 months ago
MBD harassment.
My father had a small outstanding amount of R3600 with absa(charges and all sorts added). We in good faith contacted them to attempt to pay. This account lapsed over Covid due to circumstances and dad being ill which took almost a year to recover. We paid R300 a month which was said to be fully paid over 12 months. Then we discovered interest.was being added. They began calling everyday after I again attempted to have the amount reduced as he is 77 and not well, on sassa and unable to pay. A lady got back to me on whatsapp and I said we could pay back max R1000 splitting it over 2 months. On whatsapp she agreed but I asked for an email confirming the agreement and a settlement letter at the end. She asked for my email address which I gave. I have received nothing. I message her every week asking for the info. Nothing. I now get called twice a day, today already 4 times harassing me concerning this. Today I got angry as 2 days ago a lady called. I explained to her that i have been speaking to someone on whatsapp and I am waiting for the mail so I can proceed to sort the payment. She said she understands and they would sort. Today I got a lady again harassing me. I got angry and raised my voice as she talked me down. She kept saying I have no rights to be angry and who gave me the right. She told me I am not being nice. Please... how can you speak nicely a hundred times and have to do it a hundred times more. I have not tried to evade this payment in fact been trying to get it sorted. I am done with these people. She got unprofessional and rude to me. If rhey can't get people who do their job and stop harassment then good luck to them trying to get money out of decent people... I was angry... I receive calls just after 7 am every morning and then again late afternoon. Previously they kept dropping the call. Today she would not let me explain so i hung up. She then proceeded to get aggressive about me dropping the call.
116 replies
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