LN
LindoKuhle N
Active since Feb 2024
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
Vega’s Administration Is a Nightmare
Vega may be a good school academically, but the administration is an absolute nightmare and completely ruins the experience. I have made countless calls and multiple attempts to get my academic transcripts, and to this day they are still being withheld. I have logged more than two tickets trying to resolve this, and nothing has been sorted out. I have paid my fees in full, yet my results are being withheld because of internal administrative issues. This is unacceptable and frankly ridiculous. Sherine Ledwaba, Senior Results and Assessment Co-ordinator, has taken me from pillar to post with no solution in sight. Every interaction leads to another excuse, another delay, or another hoop to jump through. There is no urgency, no accountability, and no care for students whatsoever. Every single year it is the same story, endless loops, endless hurdles, and constant frustration just to get basic administrative support. The back office will make you hate the institution, no matter how good the lecturers are. I genuinely regret choosing Vega. Dealing with their administration has been an uphill battle from day one, and it is exhausting. Until Vega fixes its administrative department, students should think very carefully before enrolling.
0 replies
3 months ago
Avoid Home Connect: Poor Service and No Accountability
Honestly, Home Connect has been one of the worst service experiences I’ve had. Their customer service is extremely poor , there are no follow-ups, no urgency, and absolutely no accountability. Once you’ve signed up, you’re essentially left on your own. The WiFi service is unreliable and consistently frustrating, with ongoing issues and little to no meaningful support. Trying to get help feels pointless, as calls and queries are either ignored or go nowhere. When problems are raised, the company avoids responsibility and shifts the blame onto the customer. Nothing is ever acknowledged as their fault. I strongly recommend looking at alternative providers. There are far better companies that actually value their customers. Stay away from Home Connect, especially before getting locked into a 12-month contract , the poor service continues with no real support once you’re committed.
56 replies
4 months ago
Prime Insurance has been outstanding, especially when it comes to handling claims
Prime Insurance has been outstanding, especially when it comes to handling claims. The process was clear, efficient, and completely stress-free. Their team communicated well throughout, kept me informed at every step, and handled everything professionally and promptly. It’s rare to find an insurer that actually delivers when you need them most, but Prime Insurance truly does. Highly recommended for anyone looking for reliable cover and excellent claims support.
56 replies
4 months ago
Consistently Unreliable and Unacceptable Service
Hands down one of the most *********** and frustrating companies I’ve ever dealt with. If my insurance wasn’t forcing this company on me, I would have walked away a long time ago. They have missed two scheduled appointments without notice and clearly have no respect for other people’s time. Their communication is beyond terrible; it’s non-existent. They confirm appointments and then simply don’t show up, with no apology or accountability. This is pure unprofessionalism and unacceptable service. They deserve zero stars, not even one.
0 replies
12 months ago
Unresolved Issue with Cartrack Installation
I am writing to express my frustration with the recent installation of a Cartrack system in my vehicle. I had a gut feeling not to return to Cartrack, but I decided to give you another chance, and I deeply regret it. Less than three days after the installation, the horn in my car has stopped working. Despite this being a direct result of the installation, I have yet to receive any meaningful assistance. A technician was supposed to come this morning to fix the issue, but the problem remains unresolved. I have contacted the call center agents based in Rosebank, but their nonchalant attitudes and lack of urgency have only added to my frustration. This situation has made my driving unsafe, and I am incredibly disappointed by the lack of professionalism and urgency in addressing a problem caused by your team. I expect immediate action to fix this issue. Please arrange for a technician to visit as soon as possible and ensure that this is addressed promptly. This has been a deeply frustrating experience, I really don't like this company at all!
406 replies
14 months ago
ADT Double Billing & *********** Accounts Department
I am extremely frustrated with ADT's finance and customer service teams, particularly the accounts department. I have been incorrectly double-billed, and despite multiple attempts to get clarity on the overcharge, I have received no assistance. I specifically contacted Dumisani Shiburi (dumisanis@fedility-services.com) from the accounts department, but he has been completely unresponsive—ignoring emails and refusing to take calls. This level of unprofessionalism is shocking for a company entrusted with security services. The customer care team is no better—they make empty promises to "get back to you" but never follow through. It feels like speaking to a brick wall. Clearly, ADT does not take customer complaints seriously and has no fear of accountability. I strongly advise others to think twice before using ADT, as their finance team is unreliable, and customer service is nonexistent. If this matter is not resolved immediately, I will escalate further through consumer protection channels. ADT, do the right thing—fix your billing errors and train your staff to behave professionally!
53 replies
15 months ago
ADT’s Deceptive Sales Tactics, ******** Behavior & Shocking Lack of Service
I am beyond dissatisfied with the disgraceful service I have received from ADT. I have officially lodged a formal complaint with PSIRA against this company for their blatant disregard for customer service and what I now consider deceptive business practices. When I signed up for their program, the sales representative misled me into believing that the contract was month-to-month, only to later discover that it is actually a full-term contract. This is nothing short of misrepresentation, and I am filing an additional complaint with PSIRA against this sales rep for ********* conduct. In December, I reported that my system was not working, and here we are in February—NO follow-up, NO service, and absolutely NO care from ADT. This is not just poor service; it’s a complete failure of responsibility from a company that claims to secure people’s homes and businesses. I will not let this matter rest. My complaint will be shared across Google Reviews and every review platform to warn others about the ******** behavior, misleading sales tactics, and appalling lack of service that ADT represents. ADT should be ashamed of how they conduct business. They are unreliable, *********, and completely dismissive of the very people who trusted them for security. AVOID ADT AT ALL COSTS!
53 replies
20 months ago
Unacceptable Customer Service Experience at Dischem Blubird Store
I am writing to express my deep dissatisfaction with the customer service I received at your Blubird store over the weekend. While the staff who assisted me were courteous and helpful, the handling of my situation by the store's management and regional management was both cutthroat and ruthless, leaving me extremely disappointed. During your recent sale on colognes, I mistakenly purchased the wrong scent. The cologne I bought was priced at over R1400 but was on sale for around R1000. Realizing my error, I promptly returned to the store with the intention of simply swapping the item for the correct scent—nothing more, nothing less. I was not asking for a refund, just a straightforward exchange. Upon my arrival, the store manager informed me that he wasn’t sure if a swap could be done, but he believed it shouldn’t be an issue. However, after consulting with the regional manager for Johannesburg, I was told that a swap was not allowed and that I could only receive a refund. My heart was set on the correct item, so I declined the refund and ended up paying an additional R400+ for the cologne I initially wanted. This entire experience was not just disappointing—it was infuriating. The refusal to accommodate a simple request for an exchange is not only poor customer service, but it also reflects a lack of basic consideration for your customers. The decision made by the management felt unnecessarily rigid and dismissive of my concerns, which is unacceptable. While the staff who assisted me did their best within the constraints they were given, the response from the management and regional management was nothing short of ruthless. It felt as though my concerns were disregarded, and I was left with the impression that Dischem’s policies are rigid and unyielding, even when common sense should prevail. Thank you, Dischem Blubird, for this disheartening experience. Special thanks to Ryno Van Der Westhuizen or perhaps it was Martin Kruger—I’m not sure which one of you made the final decision, but your service certainly left a lasting impression.
0 replies
20 months ago
Avoid Cartrack - *********** and Unreliable Service
I recently had a terrible experience with Cartrack, and I feel compelled to share it. Last week, I called their call center and spoke with three different agents, requesting to cancel a change in my tracking device. The device was supposed to be moved to another car, but after reconsideration, I decided against it. I was initially charged R850 for this change, so I opted to transfer the device to someone else instead. Knowing Cartrack’s history of disregarding customer concerns, I explicitly asked them not to process a debit order on my account and to cancel the pending transaction. Two agents assured me they had escalated the issue to a supervisor, and it would be taken care of, yet no confirmation was sent despite my insistence. Fast forward to the weekend, and they went ahead and debited my account anyway—without my consent! Thankfully, the debit order bounced since I don’t get paid until the 25th, but I’m appalled at how they could proceed with this payment despite my clear instructions. This isn’t the first time Cartrack has shown complete disrespect for their customers, and this latest incident only solidifies how consistently terrible their service is. At this point, I’m done with Cartrack. Even though it will cost me over R2000 to cancel the contract, I’ll gladly pay it just to never have to deal with them again. I will also make it a point to warn others about how *********** their staff is and how unreliable their services are. If you’re reading this, do yourself a favor and choose another company. Cartrack is not the one.
106 replies
21 months ago
Disappointing Experience with We Buy Cars - Lack of Communication and Incompetence
I recently had a highly disappointing experience with We Buy Cars, specifically with Charlize Barnard, the F&I Assistant at the WeBuyCars Germiston branch. The level of communication was extremely poor throughout the entire process. Despite making multiple applications as instructed, I was eventually declined with no proper explanation or timely updates. Charlize Barnard (CharlizeB@webuycars.co.za) failed to provide any meaningful assistance or clarity, making the entire experience frustrating and time-consuming. Her incompetence and lack of communication significantly impacted my perception of We Buy Cars. I expected a smoother process and better customer service from such a reputed company. Unfortunately, my experience was far from satisfactory. I hope this review serves as feedback for improvement in the future. Thank you.
53 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (92.3076923076923%)