Active since Mar 2024
Its me the owner of Suzuki Swift who you fail to assist for 6 months and by yours faults, It’s so sad that after the car has been bought and all, and finding the mistakes after this so called Bidvest McCarthy VW Menlyn will remove their interest from you and treat you like you are never their client, it’s been 6 months now, and they forever bring up stories but then as a lesson learned I don’t see myself going back to that dealership and worse they will provide you with *****ulent documents and refuse to give you others, and act like there are ways you must follow in order to obtain original documents, like it’s been 5 months now ever since I reported the car to them which I only drove for not more than 3 months and they refuse to take accountability of they aware damages of the car pretending like they don’t, I regret setting my foot to this dealership, all they want is money no matter how it comes and when facing challenges they are nowhere to be found, like for me it’s 6 months now but nothing from their side is happening, but then I am not done I will expose them and will make them trend and famous as long as I am a victim here, they take people for granted and their managers are rude as well and their sales agent act like they are being bullying , but that doesn’t surprise me, they are just ***ards.
I bought used car in December and the car suddenly stopped and didn’t want to move , I am currently dealing with the dealership and have been requesting for documents which they are not providing me and some of the documents are looking *****ulent, and yes I even requested the dealership to provide me with a proof that shows that the car was serviced before leaving the dealership and same is not provided and I was told by the manager himself and the agent that they are not the ones who services the car but the other party and whereby the other party made it clear that everything is to be done by the dealership, I so regret myself buying my car from this dealer and yet they refuse to give me all the original documents of the car stating that same is obtained at the traffic department because they do not have.
Good day As a client and customer I am not happy with VW Menlyn and with how they treat clients , I bought a car in December and still requesting for my requested documents and every time I make follow-ups with them they take me to pillow to post and I am not sure if it’s their delay tactics of pushing 6 months of CPA warranty which they are aware of I am sure but however if they think they will win over this delaying tactics of them, they have it all wrong, but whoever I will fight until I expose them, they are just not taking clients serious and it’s not my first complain by the way and nothing has been done and they are forever delaying, I am just waiting to surprise them and I will make them famous as well if it pushes me and that’s the experience I am currently having and dealing with, thank you.
Their service and from day one with their Broker being B-sure is the reason why I cancelled and stopped my policy with them, because you have a question with SAU they tell you it’s B-sure and when you do with B-Sure they send you back to SAU, their broker do the work their own way and wrongly and if they do not take this serious they gonna lose a lot of customers because B-sure do for themselves not SAU, I even lost a claim because of their broker and when you make follow ups with both SAU and B-Sure there are always a different story, and I am so so disappointed in them both and I wouldn’t recommend a friend to join one, their service is poor and they are not honest.
From the start the lady who called me first after seeing my request and by the name of Karabo Mailo, she was so true and honest with me and however with no doubt we have been changing dates here and there regarding me having to think about the premium she wanted to provided me with with I finally managed to take because she has always been patient with me time and time again and she is not impatient to be honest, I am just happy for her honesty and she is so understanding when having to agree or disagree, but she did her work best with me and with her honesty
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