CK
claudia K
Active since Sep 2010
3
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0
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Reviews
3 reviews134 months ago
been waiting for a refund for 3 months
I ordered my mom a bracelet for Christmas, she wore it for a week it then started changing colour i returned the bracelet and they said they would refund the money<br> In Feb i had to phone and find out what is happening as Thato never responded to my emails<br> After numerous calls i received an email on the 09/03/2015 saying my refund would be processed in 5-10 working days<br> it is now the 31/03/2015 and no refund<br> I also see they are not refunding the delivery fee!<br> I would expect the full money back as it was a gift that now needs to be replaced!<br> I use Netflorist often but now dont trust them!<br> i have now been holding on for 10 Minutes and no one has picked up the phone! SHOCKING SERVICE
0 replies
136 months ago
Couch broke and cant get hold of furniture city
We bought leather recliners!<br> they have since broken and they are still under warrentee<br> I have tried calling various branches and have had no luck getting thru the numbers just ring and ring until eventually clicking off!<br> I am so sick of calling! one day i got hold of someone at Cresta branch he couldnt help me but said he would get his manager to call me back! that was in December and i am still waiting for the call!<br> I cannot get hold of a store and its driving me mad!!!
77 replies
136 months ago
Updated Transunion adversly yet sent us acc LATE
This is the 2nd time while rental through Linprop that we have received an SMS from Transunion stating our TPN record has been adversly affected as rent was not paid!<br> Linprop sent us the statement on the 31/01/2015 which is a SATURDAY! i arrived at work this morning received the invoice and sent it to my husband to pay it!<br> THIS IS RIDICULOUS that our credit record is updated when it was their mistake to send the invoice on the 31/01/2015 and on a Saturday! I receive my emails at work and do not work Saturdays or Sundays!!! <br> The invoice should be sent at least 2-3 WORKING days before it is due!<br> Very quick to update transunion but thats about all they are quick with! <br> Shocking service showing once again its only the owner that matters! who cares about the tenant!
77 replies
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