Active since Jul 2011
βββββ Absolutely outstanding service from Business Needs! They registered my company with CIPC and SARS incredibly fast and efficiently β the entire process was seamless. Clear communication every step of the way via WhatsApp and email. Professional, reliable, and stress-free. Highly recommended β 100% 5 stars! π
Oh, Capitec, you sneaky little budget banker, promising "affordable" everything while turning account management into a comedy of errors straight out of a bad sitcom. Let's dive into my epic saga of woe, shall we? π© First off, I tried to open a Sole Proprietorship account β you know, the kind where you are basically just you, no fancy registration needed per CIPC. But nope! Capitec demands I shell out R1000 for some random lawyer or accountant to scribble a note saying, "Yup, this human exists." π As if that is not absurd enough, their online system ghosted me, so I schlepped to a branch. Only to be told, "Sorry, champ, business accounts are phone-only vibes, and not every branch is 'equipped' for it." Equipped? What, do you need a spaceship or just a functioning computer? π΅βπ« I felt like I was auditioning for a role in "Bureaucracy: The Musical." Undeterred (foolishly), I pivoted to a plain ol' savings account. Boom, opened online in 5 minutes β the one thing that worked! π But wait, plot twist: They charge you for βreceivingβ deposits? π€― Like, thanks for the money, now pay us for the privilege of receiving it? Genius-level villainy. Deleted the app as it is clearly useless. I immediately called to close it. They say, "Go to a branch." Fine. Arrive sans ID (had my driver's license β that has got my face on it, right?), and they are like, "Nah, need the real deal." π€―π± Back home I go, cursing under my breath. Round two at the branch: Now they insist I reinstall the app βright thereβ to close the account. π App back on phone, then comes the fingerprint fiasco β all 10 fingers on a scanner that has not seen a wipe-down since 2020. π¦ My poor index finger? Scanned THIRTY TIMES. I kid you not; I timed it while questioning my life choices. The branch rep asks why I'm bailing, and I explain the deposit fees are highway *******. Her response? "Which bank does not charge?" Uh, honey, let me school you: Absa, FNB, Standard Bank, Investec, Discovery β none of 'em ding you for incoming cash. It is like Capitec's living in an alternate universe where banks are allergic to free money. π Thirty agonizing minutes later, account closed. But not without feeling like I had survived a gauntlet designed by sadists. This is not "treating customers fairly" β it's straight-up regulatory dodgeball, making closure harder than escaping a cult. Save your sanity, folks: Skip Capitec from the jump and cozy up to one of the other banks that would not nickel-and-dime you for existing. I did, and life is way less π€ͺ now. Zero stars if I could! π«β
I placed an order in November 2020. I asked for a refund 19 April 2021. Today is 1 June. Please give me my money back as you are unable to deliver my order. Iβve been beyond patient. This is unethical business practice. All buyers, be aware of the horrible service.
I took my car in for its annual service to Car Srrvice City in Rivonia and there were no issues with the car. Previously it was serviced by the dealership but is now out of motor plan. R5400 later and having taken my car back 3 times in one week, there is now a new warning light that keeps coming on that did not appear before. I went to the head office in Sunninghil and first being lied to by Danny where the head office was (apparently itβs on the second floor at Cambridge office park where I was), nobody was prepared to assist. Vanessa from complaints also are not assisting. Iβm looking for a full refund as I now have to take my car back to the dealership as I have no faith or confidence in their ability. It was only suppose to be a normal service costing R2000 and I now have know idea if the coil springs that had to be replaced was also not damage caused by them. The alternative is that the Fiat dealership damaged it in my previous service.
<p>Ordered a personalised gift for a 30th birthday present on 30 July 2016. It took Netflorist 4 days to notify me they are out of stock. I ordered a new item from Senior Call Centre agent 4 days later and I informed him it's for a 30th birthday. I phoned the following day to follow up as I've not heard anything. I was promised Clyde will get back to me. 3 days after that I phoned again, apparently my new order was never placed, even though I indicated twice this is time sensitive for a 30th Surprise. I cancelled the order and the new agent promised to email my cancellation instruction. Still have not received anything. Senior management, please go order from YuppieChef to understand how online service delivery works because you seriously suck at it. Please can somebody let me know the order is cancelled. Please up your game or go home. I'm so disappointed for not going with your competition instead. What terrible service by 3 service agents and apparently the supervisor's phone was just ringing when I asked to get transferred. You gave to be kidding me. I don't know why you are an eBucks partner, only reason I used you. They should remove you as an option.Β </p>
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