TM
Thembile M
Active since Apr 2024
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Ill-treatment
Dear Sir/Madam, I kindly request your assistance regarding a car rental company that I believe treated me unfairly. The experience has been emotionally distressing despite my efforts to communicate and have the matter resolved. If necessary, I can share the messages where I raised my concerns with the company. I would sincerely appreciate your guidance and support. Warm regards, Thembile Mthakathi
0 replies
18 months ago
Keep up the good work
I would like to express my sincere gratitude for the outstanding assistance I received from Flex Club. I was truly impressed by the level of customer care provided, which is a rarity in South Africa. The service I received from the lady who assisted me was exceptional, and I cannot thank her enough. I am left with no doubts or regrets about my experience. Thank you once again for valuing your customers so highly. It was a pleasure working with your team! T Mthakathi
53 replies
24 months ago
Lodging a complaint about plannet42
I'm drafting this complaint on behalf of Plannet42. For the past two months, I've been lodging complaints about the same issue without receiving any assistance from Plannet42, with whom I have a contract. This situation has forced me to rely on public transport, resulting in delays to my work as I commute 30 km from my residence. Plannet42 has treated me poorly, prolonging every aspect of the process. They were supposed to retrieve the vehicle last week Thursday to terminate the active contract, but as of today, that still hasn't happened. I'm struggling to enter into another contract because of my existing agreement with them. Please provide me with full assistance regarding this matter.
0 replies
25 months ago
Poor service
I am presently in a vehicle agreement with Plannet42, a rent-to-own company. Unfortunately, the car overheated, and they took it to their workshop without disclosing its name, which they only provided after some insistence. Despite numerous attempts to seek assistance over the past month, I haven't received any substantial help from them. This situation poses significant challenges for me as I work 30 km away and rely on public transportation, leading to delays. I suggested that they provide a replacement car due to the prolonged repair time, but they maintain that canceling the contract would incur expenses. I have already emailed them about this issue and would appreciate your assistance. You can contact me at 0716994570 or 0621886693. Thank you.
53 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)