NS
Naledi S
Active since Apr 2024
5
Reviews
0
Industries
Reviews
5 reviews21 months ago
Poor service
My order status has been stuck at reviewing for five days. Ever since I paid there has been no change on my status. So much delay what could be the problem? I called their customer service number yesterday, I was told that they are delaying because they are busy! I was sent tons of emails with no reply.
0 replies
21 months ago
Pending transaction (Poor service)
I did an online purchase five days back which debited the amount out of my account. On my banking app it reflects pending transactions and the online store has not received any payment. Where is my money stuck? I need my money back or Fnb should pay the merchant! When I check my online order status it’s written reviewing as they have received no money from Fnb.
56 replies
23 months ago
THEFT OF CUSTOMER STUFF
I have experienced bad service at Checkers Liquor Hazyview mall, I forgot my Green flask at the till. I called the store to ask if they can keep the flask safe for me but instead they told me that I left with the flask which I never did. I think one of the workers could have taken the flask and made up a story. I want my flask back.
0 replies
23 months ago
UNAUTHORISED PAYMENTS
I am not happy with Capitec Bank service, there has been app called infinity accessing my online banking app and extracting money without my permission. It has taken up to R2000 now. I have went to the bank branch to ask the consultant to stop this infinity from taking money. The consultant gave me a new card and said she stopped the app from accessing my account, to my surprise today the same app took R600. Capitec please assist I don't understand how an app can access my bank account without my permission. I do not remember approving such an app from taking my money.
53 replies
25 months ago
UNPROCESSED TRANSACTION
I am not happy with Capitec Bank service, I paid my Mr Price account online through their app two weeks back and ever since the amount is an unprocessed transaction. I went to a Capitec bank branch to request for reverse I was told by a consultant that I should call Mr Price and ask for a reversal letter. I then called Mr Price and I was told they can’t help me since there is no amount reflecting on their side. I’m now stuck with the amount hanging. It’s either Capitec reverses my money back or it gets paid to Mr Price.
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)