S
Sicelo
Active since Apr 2024
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Bad reputation
I joined this in 2021 while I was staying in a dangerous area, and I had smash a grab situation and I was held at gunpoint, I had a remote that was issued to me by matrix so that when I am in in trouble I can press it, and I did press it and I continued pressing with no one coming to my aid until I made a way to find help, the following day I informed matrix and I am canceling due to what had happened and they didn't help me, the phone calls telling them to cancel since they record phone calls I assume that they have them on their side and now they keep on bealing me and I have been receiving phone calls from them and I constantly inform them my reasons of not doing any payments, now they recently sent me a bill of R6600 and I have been Informing them that I do not see a reason to pay this money
56 replies
4 months ago
Statement of appreciation to MiWay Business Insurance
I would like to take this opportunity to express my sincere appreciation to MiWay Business Insurance for the professional service I received during my interaction with the company. In particular, I would like to commend Miss Mamello Letsie for her outstanding service. She demonstrated a high level of professionalism, patience, and dedication throughout the process. Miss Letsie provided me with clear, step-by-step updates, ensuring that I was fully informed at every stage. This made the process easy to understand and gave me confidence as a client. Her willingness to assist, prompt communication, and attention to detail reflect positively on MiWay’s commitment to excellent customer service. I am truly grateful for the support I received. Thank you to MiWay and the team for the excellent service provided
53 replies
5 months ago
Terrible service by Tereso mashapa from AIG
AIG has shown me the worst customer service I’ve ever experienced, and Thereso Mashapa is the main reason. He has been using delay tactics, ignoring communication, and dragging a simple claim even after Liquid Telecommunications provided the claim number and their driver admitted fault. Instead of processing the claim, Thereso chooses to disappear, give no updates, and act completely unprofessional. His behaviour makes him a terrible representative for AIG and a bad salesperson overall. AIG needs to fix this mess because this level of service is unacceptable and disrespectful to customers.
53 replies
5 months ago
Great service by Monde Junior Rathebe
Great service from Monde junior Rathebe, he assisted me and could cater to my frastrations great professionalism
53 replies
24 months ago
The consultant was p...
The consultant was professional and friendly
53 replies
Review Distribution
5 Star
5 (71.42857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (28.571428571428573%)