TR
Tumisho R
Active since Apr 2024
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
Extremely disappointed
Extremely disappointed with the service from IHPSM and iGrow regarding Trade Winds Apartments in Randburg. I moved out in October last year, and while paying the deposit at the start was seamless, getting it back has been a complete nightmare. For over two months, I have been sent from pillar to post between the two companies, with no clear accountability, no transparency, and no urgency on how or when my deposit will be refunded. This has directly affected my ability to pay a deposit at my new place, yet because it does not impact their business, it feels like they simply do not care. This level of unprofessionalism and lack of responsibility is unacceptable. Based on this experience, I will not work with IHPSM or iGrow again, and I do not recommend them to anyone looking for a professional property management company.
0 replies
3 months ago
Extremely disappointed
Extremely disappointed with the service from IHPSM and iGrow regarding Trade Winds Apartments in Randburg. I moved out in October last year, and while paying the deposit at the start was seamless, getting it back has been a complete nightmare. For over two months, I have been sent from pillar to post between the two companies, with no clear accountability, no transparency, and no urgency on how or when my deposit will be refunded. This has directly affected my ability to pay a deposit at my new place, yet because it does not impact their business, it feels like they simply do not care. This level of unprofessionalism and lack of responsibility is unacceptable. Based on this experience, I will not work with IHPSM or iGrow again, and I do not recommend them to anyone looking for a professional property management company.
0 replies
24 months ago
Great service from Mbali Zwane
I recently had the pleasure of working with Mbali Zwane, and I can't say enough good things about the exceptional service she provided. Mbali went above and beyond to assist me in negotiating my premium to a more affordable level, and I am incredibly grateful for her dedication and expertise. Throughout the process, Mbali demonstrated professionalism, kindness, and a genuine passion for helping others. Her commitment to providing excellent service was evident every step of the way, and I couldn't be happier with the outcome. Mbali's efforts truly made a difference, and I feel fortunate to have had the opportunity to work with her. She is a true asset to her team and exemplifies what exceptional customer service looks like. Thank you, Mbali, for your outstanding support! I highly recommend her to anyone in need of assistance.
71 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)