VT
Vuyelwa T
Active since Apr 2024
3
Reviews
0
Industries
Reviews
3 reviews22 months ago
Excellent store
Good day I have visited KFC at Siyabuya complex kwaDwesi their store is neat and mostly the food is tasty. Wish they can keep it like that I enjoy spending money there. Customer service I can rate the 10 out of 10
0 replies
24 months ago
Poor customers service
Last week I went to chioce clothing store to take out my layby I waited for 4full hours they couldn't find it, thn I told them I could not wait I'll come back the following day but they will have to refund my taxi fare because it is their folt that they could not find the layby I took my layby before the expiry date, yhooo one of the guy's told me that you wont get any money from us if you want your layby you will come bck and collect whe we find it. I told him that I will have to call head office or speak to area manager he rep**** and said fine you can call them but you are not getting any money here. I cold and speak to area manager she promised that she will resolve the matter, she called and said I can go to the shop the following day to collect my layby and the guy will have to apologise because he was not suppose to speak to me like that. Whn I was there collecting my order the following day that guy pretended as if he had never see me anywhere. What I am trying ti emphasis here is that most of retailers must have a training for their employees on how ti deal with customer's it is not nice spending your money that you work hard for in a shop where you will fll unhelp and unwelcome itv shows that some of them are there just to make money for leaving they dont care who's bring the money in the business. Thnk you!!!
0 replies
24 months ago
Poor service
Good day I am regular customer at hungry lion kenako mall because it is near where I stay, I have very poor and bad customer service with them not once but twice, one of them today said I'm annoying infront of customer simply because asked her about my order she told me that I have attitude and you knw wht I couldn't eat my food because of how I was served I left the shop, I know that the shop was busy but customer service is very important and I hace no interests in going there again to spend my money
53 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)