EG
Earl G
Active since May 2024
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Top professionals who are very efficient
Top professionals who are very efficient. They made a process of selling my car hassle free
53 replies
15 months ago
Appalling customer service
I purchased a car from NTT Stellenbosch on December 11, 2024, and it came with a temporary license disc. I was assured that I would receive the license disc and registration papers the following week. Unfortunately, this did not happen, and no one from the dealership bothered to follow up or provide an explanation. I had to take the initiative to follow up myself. When I contacted them, I was told they would investigate and get back to me. However, I received no feedback and had to call again, only to face the same lack of response. Even after writing to their complaints department, my email was completely ignored. I bought this car specifically for business purposes, but for over a month now, it has been sitting idle because I cannot use it without the registration papers. This has caused significant frustration and financial inconvenience. What makes this experience even more disappointing is the stark contrast in customer service. During the purchase process, the salesperson was prompt and responsive, but once the sale was finalized, the communication and service became nonexistent. Messages are now ignored, and there seems to be no accountability. I am beyond frustrated with this lack of professionalism and follow-through. This is not the level of service one expects when making such a significant purchase.
0 replies
21 months ago
They sold me a defective product
They are *******, even ******* is an understatement. Don’t buy from them
0 replies
24 months ago
Give them a call and the rest will be history.
Give them a try, you won't regret yourself. You won't have to worry about your furniture because with them it's in good hands.
0 replies
24 months ago
Do not use them or else you will regret yourself.
This was my first experience using a removal company to relocate my furniture, and unfortunately, it was one to forget. Communication with them was consistently poor, requiring constant follow-ups. Despite promises to get back to me, no one would provide updates. Their lack of specificity regarding timing meant I had to wait around all day for them to load my furniture. The only aspect they excelled in was reminding me to pay, often resorting to threats if payment was delayed. On the delivery day, they attempted to deliver during inconvenient hours, contradicting our prior agreement. They prioritized other clients, resulting in a delay and ultimately delivered broken items without explanation. If you value peace of mind, I would strongly advise against engaging with this company.
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)