Active since May 2024
Ive been using Mtn since the stone ages but lately my airtime and data I buy disappears or just runs out fast. The data will show but no connectivity so I keep on recharging data but after going on Tiktok to watch videos at night after the fifth video the data is depleted. I mostly just use my data to chat on whatsapp so I dont know what is happening
On 7/8/25 I received my router that same night I was connected with buffering and signal problems but was happy I was online. The next tuesday I was disconnected and then I was in arrears but no service was rendered. When I enquired about the arrears in 5 days time and being disconnected they could not provide answers. I then cancelled my subscription just to learn that they are billing me for early cancellation over two thousand rands and just after 4 days. Mweb is ripping people off. You cant charge people if you didnt deliver a service at all
another ******* from this company working alongside PnP I bought their mobile router D link online and after two months I still cant rica the sim and no responce from them
This well known company are ripping people off when they win in platforms and lottery. When you query why you have not received your payment they tell you they escalated it to the relevant department then say it will be resolved in 48 hours. I have been waiting 6 days now they are ghosting me when I do follow up. Their aim is to do this untill you stop enquiring then still no feedback.
The Pnp asap is selling the D Link router as a special. I bought it on Sunday and Im still trying to Rica the sim but are still getting stuck. This faulty process is a **** because they use AI when uploading your personal documentation but you are still unable to complete the process. In the mean time they have all your personal documentation and you cannot remove it from their site.
This wifi services is more offline than online. Everyday there are connection issues last month I had no signal for 3 weeks but had to pay in full. The customer services is bad when you phone regarding these issues the lines are always busy
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