SC
Sandra C
Active since May 2024
27
Reviews
0
Industries
Reviews
27 reviews22 months ago
Absolute Pets offer no basic respect or good manners
It appears bad manners is simply condoned and practiser by the CEO of ABSOLUTE PETS Mr Stephen Warner too. 5 days ago I emailed him to report Morgan a customer care consultant and Eugene the National Operations Manager. Todate I have received no acknowledgement of my correspondence. This is totally unprofessional.
0 replies
22 months ago
RCL CATFOOD 2 IN 1 DEFECTIVE SEAL
I buy the Catmor 2 in 1. The packaging I dictates clearly to open at the 'paw'. Then the tab snaps off. Gone is your zip lock tight seal that you've paid for The item. Costs R84. 00 Do you go through the shops inquisition. 1. Pay the extra petrol 2.barcode 3.manufacturing date 4.BB date 5.proof of paymenfs 6. Manner of paying. Or do do let it go. This time. And next time..... This the manufacturer needs to be aware of. But damp mouldy food is lethal to pets and you won't be held accountable unless your zip lock seal is used. Fair enough. But consider the cost + inconvenience to the consumer to return it? I think your Catmor 2 in 1 is a fair to good product. I will continue using it. But you need to be fair. and give me what I'm paying for. No other manner to contact you. Mail box remains full
0 replies
22 months ago
Pathetic Customer Care at Checkers even worse at sixty/60
Checkers Bothasig + Checkers Rylands including sixty/60 are a DISGRACE When it comes to Customercare and 'sameday' refunds. Ive written over 8 emails on 1 product alone. 1. They require a stringent phone interview 2.Although they gladly took your money 3. You need to retain the batch number 4. Retain the BB date 5. Retain barcode 6. Retain proof of payment And 7 forward photos of the damaged item When you bought and paid in good faith. They make it your problem. You bought the item to use not wait whilst they clear their admin. The stores need to refund the customer and take it up with the supplier on their time.
53 replies
22 months ago
ABSOLUTE PETS SUPPORTS SHELTERS + BREEDERS!
It came to my attention that Absolute pets : Donate to deserving shelters. Battling to feed 450 and 250 cats, I think Eugene NATIONAL OPERATIONS MANAGER quoted. When suggesting I should approach a shelter to part with a bag of food. What blew me away is that by donating to the shelters its a tax write-off. They loose nothing by giving. They receive praise for their generous outreach. Nothing is said of their generous discounts given to Breeders'! I approached Absolute pets as I was a good customer of theirs. My UIF benefits has take 18months to process. I really needed help. Then I started discovering, what their criteria are in order to receive a donated bag of food. I have 4 Great Danes. + a rescue tortishell Persian. Absolute pets customercare: Morgan stayed firmly that was their policy. They do not assist individuals. The assist SHELTERS. + BREEDERS That way they receive the accolades + bring in new potential customers. More customers more profit. No sincere love of animals. It's merely an industry.
0 replies
22 months ago
HILLS CUSTOMERCARE MADE ME SICK TO MY STOMACH
I have just spoken to HILLS senior customer care liason person (her precise title I stand under correction) I have 4 Great Danes and have waited to have my UIF claim processed for 1 year and 8 months. This cold, brittle woman lacking in all empathy posed a question. Are you a customer of HILLS - to which I rep**** no. I cook 3 times a day for my Danes vegetables, rice, chicken livers... The customer care representative then very rudely said that if she craved an elite cup of coffee she would never phone then up and ask for one. She boldly declared you cannot afford HILLS, You are not a customer - I suggest you look elsewhere for your FREE bag of food for your Great Danes.
53 replies
22 months ago
TOSHIBA/NU-SKY remains a disgrace
Kindly forward me the direct email to the CEO of CTE TOSHIBA South Africa - Patricia Norris
0 replies
22 months ago
Pet Food suppliers DO NOT CARE FOR OWNERS
I approached Montego for a donation of a bag of Large Breed food for my 4 Great Danes. I have waited an exceedingly long time to receive my UIF due to Toshiba/Nu-Sky failing to co-operate timeously with the UIF in submitting required documents. 1 year + 8 months and I am still waiting for a payment. Montego's response was they care about pets and owners but provide to shelters. They sent a 15% off coupon. Would I be reaching out swallowing my pride and self respect if I could buy a bag of Montego?
106 replies
22 months ago
MONTEGO PRO SHELTERS / Starve private owned Great Danes
Robyn Oliver representing Montego has refused to donated 1 bag of Large Breed dogmor to my 4 Great Danes. UIF have taken 1year +8 months to process my claim. I have lost everything incl my car to stay afloat. My Great Danes are my "children" who I love with my whole heart. Robyn Oliver only supports shelters. Ironic as shelters are over crowded an desperately seeking forever homes for their pets in care.
212 replies
22 months ago
Absolute pets Operations Manager Eugene disillusions patron
Morgan from customer care referred my request to Eugene the National Operations Manager. Eugene in turn gave me a substantial list of options, who to contact, who would most certainly assist..... I have followed up on all these suggestions. All I requested was a bag of Large Breed Great Dane food for 4 Danes. My Danes are my "children", I will swallow my pride an self respect to ensure they do not go hungry. UIF have taken 1year an 8months to process my claim. TOSHIBA/NU-SKY played a major role in this delay as I won 3 CCMA cases against them. My question to you Eugene - instead of sending me off in all different directions. As National Operations Manager for Absolute Pets - of which I have been a loyal patron Step up and find it within your ability to authoriser a bag of dogfood. This is such a pity. As Absolute pets Edgemead has friendly helpful staff which really try and assist. The store is clean and Cosy and has a broad range of items. What they don't have they get in for you.
106 replies
22 months ago
Hills has no empathy for Great Danes in need
National Operations Manager: Eugene from Abosute Pets recommended I contact Gillian Mackrill from Hills Pet Food. Their motto being "Rescue is life". I have 4 Great Danes and have waited 1 year and 8 months to have my claim processed. I have sold all my material possessions including my car to stay afloat whilst waiting for the UIF. I reached out to Gillian of Hills - who then wrote back saying my Danes where in a good condition. They help those in need. Attached was a coupon for 25% off a bag of Hills costing R2000 odd. Can you believe it. I wrote back explaining I had 'no' money and that my blue Great Dane was dropped off by a registered breeder who breeds Danes an corsos. This 4 month old pup was emaciated and covered in pus filled sores. The breeder said it was a 'runt'. and wouldn't thrive. I emailed Gillian photos. Abhorrent that Hills cannot donate 1 bag of dogfood.
53 replies
Review Distribution
5 Star
2 (7.407407407407407%)
4 Star
0 (0%)
3 Star
2 (7.407407407407407%)
2 Star
0 (0%)
1 Star
23 (85.18518518518519%)