BM
Buyisiwe M
Active since May 2024
3
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Reviews
3 reviews5 months ago
Clearance letter
Hyphen has helped me through the journey of debt review, hoping that they wil hold my hand through every step of the way but surely I was mistaken. My last payment with Hyphen was in September and I believe that the procedure to receive a clearance letter and to be removed under Credit bureau so that I can go on with my life. I've been doing follow-up each time asking them how far they are with the process and the only feedback that I get, is that all the letters haven't been submitted by the creditors, it's been over 60 days, how long should I wait? I'm the one that usually follow up and the team doesn't communicate effectively. Siphokazi promised me that she will make sure that I get the letter within 30 days thereafter they extend the timeframe. At the present moment I cannot apply for an apartment or anything because I need to wait for the team to take their time with the whole procedure. I am honestly exhausted with this procedure, I have been patient with you but clearly my sense of understanding is undermined!! My request it to ensure that I get the letter before the end of the week and a confirmation that I am no longer flagged as under debt review.
53 replies
20 months ago
Telkom is the best!!
My experience with Telkom has been amazing for the past 5-6 years. The relationship that they have with their customers is really amazing. The updates, communication and whenever they have to debit the premiums, they never miss at all times. Keep up the great service and the good job!!!!
0 replies
23 months ago
Amazing service
I am writing this message to give praise to an amazing agent by the name of Sakeenah Ponto who was able to assist me with my query and I really appreciate her great service. Keep up the amazing work Sakeenah :) Regards Buyi
53 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)