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Active since May 2024
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8 reviews2 months ago
Zero: 82 Kafue Street, Lynnwood Glen, Pretoria, Gauteng.
Zero professionalism. Zero responsibility. Zero accountability. Zero competence. Zero building quality and compliance standards. There’s a straight forward reason CivBuild Properties block the “review” functionality on GoogleMaps for all of their properties, including in Tshwane and Hartebee****rt - they cannot face the real consequences of the facts of the sub-standard quality of their properties, and the non-compliant “management” of their properties, being revealed. Handover of unit with huge leaks in windows, window-frames, and window-sills. No gutters or roof flash boards on building. “Construction manager”, Hendriaan, confidently states that the building “does not require gutters”. This may be so; however, they have put in absolutely zero contingency plans for rain water drainage and management, otherwise. Only 4 days into my move here into a brand new apartment, in a brand new development, my unit has already been flooded with rain water 3 times, which I have had to manage and contain (once, accompanied by a lack of electricity for 6 hours, albeit an area-outage, which I had to establish on my own). Even on a completely rain-free day and night (when it’s quieter and CivBuild is not making a noise racket with their chaos, like they do every single day here), one hears water running and dripping literally continually. When you solely report a major issue such as these huge and constant/continual window leaks (with water actively continuously leaking from the frames even when it’s not currently raining - so one can imagine the extent when it actually is pouring with rain), they turn around and ask you, “But how’s the braai?”. When you kindly respond by requesting them to please simply sort out the reported major leaks which you’ve been waiting for days on being fixed during the extreme downpours in Tshwane and which are a risk not only for flooding and mould, etc. particularly if one is not at home to constantly wring out towels which get drenched in a matter of a few hours only due to the intensity of the leaks, they again simply insist on their question, “But how’s the braai? Is it nice?” Do you truly think that a person whose priorities are that of a functional and habitable living environment, has time for a braai or for testing your braai equipment, when they are sitting around dedicating all of their time waiting on you fixing (and each and every day stating that you are coming to fix, but only coming into my home to shout, “There’s nothing to do today; we will do it tomorrow”, in a pattern which never actually materializes) major construction issues in the unit, as well as constantly sending you emails and messages which you intentionally ignore, as well as having to ultimately take it upon oneself to sort out and fix your own major issues which you refuse to do, even though you are on-site causing chaos and havoc, including directly at one’s vehicle, all the time, after I’ve paid rent? The only thing they did indeed express worry and concern over literally, in regard to the leak was, “Oh, I’m very worried about the curtains getting wet, the curtains must not get wet!” This is only because each of the units came pre-fitted with curtains which they own. You will literally be shouted at, and degraded by Hendriaan, who each day will tell you that he “told” you something, which he in fact never did. He states that the “window guy” is coming to sort out the windows “tomorrow”, but can never provide you with a time. Due to the serious nature of the matter, and you needing the matter resolved, you are left with no choice but to wait for that to materialize (wasting your entire work-days and weeks); yet it never actually happens. There is a total lack of coordinated communication, and in fact complete miscommunications, between their rental agent/office worker, Charlene, and Hendriaan on-site, with the 2 of them communicating with each other and then each of them communicating completely contradictory information to you as a client/tenant, and then literally blaming you for their miscommunications, with each of them taking zero responsibility or accountability for their actions and behaviors. Expect Hendriaan to shout at you and give you attitude for Charlene’s communications to you, and question you - when he should in fact be questioning her; and expect Charlene to tell you things that apparently Hendriaan has “confirmed and committed to doing”, yet he pitches up cluelessness, and does zero but shout at you, give you attitude, and take careful visual inventory of the contents of each and every room of your unit that you have moved into, with all of these pre-existing issues still persisting, but which they care naught about resolving. Fix my windows, window-frames, and opening-window-frame sealants. Install gutters for drainage. They work complementarily. Both are vitally necessary. The components of a building cannot be separated from the building as a whole. The building cannot be separated from nature. It’s appalling that a “construction manager”, developers, and owners do not understand and implement basic principles. But yes, it’s all about cost-cutting (aka blatant greed). Once they receive their rent money, you are on your own; do not expect them to fix major issues such as voluminous water leaks, etc. which are due solely to poor construction on their part. Yet, they simultaneously consistently waste your entire work-days and work-week on end even, coming into your already-occupied unit and scanning every nook and cranny of your personal contents (to the extent of Hendriaan even snatching your personal belongings off the counter-top on multiple occassions), but resolving absolutely nothing! On top of it all, Hendriaan behaves like he is doing you huge favors and he even tells you “I am doing everything to accommodate you”, when he in fact blatantly resolves nothing whatsoever with the leaks actually worsening every day, while he displays blatant attitude and derogatory behavior towards you - on an issue that you never should be experiencing or having to be raising in the first instance. It is wholly evident that one’s rental money is all that matters to CivBuild and the owners of 82 Kafue. How can the sole issue (amongst countless unsatisfactory issues being experienced, that one could in fact raise for attention) that one raises with them - being that of the intensive window leaks resulting in an uninhabitable living environment which is a material breach of contract, be met with such a blatant refusal to fix and simply professionally and efficiently resolve same? It is mind-boggling. Zero care. Zero efficiency. Zero basic humanity. Definitely zero integrity. Definitely zero business ethics.
0 replies
2 months ago
Zero
Zero professionalism. Zero responsibility. Zero accountability. Zero competence. Zero building quality and compliance standards. There’s a reason CivBuild Properties block the “review” functionality on GoogleMaps for all of their properties, including in Tshwane and Hartebee****rt. Handover of unit with huge leaks in windows, window-frames, and window-sills. No gutters or roof flash boards on building. “Construction manager”, Hendriaan, confidently states that the building “does not require gutters”. When you solely report a major issue such as these huge and constant/continual window leaks (with water actively continuously leaking from the frames even when it’s not currently raining - so one can imagine the extent when it actually is pouring with rain), they turn around and ask you, “But how’s the braai?”. When you kindly respond by requesting them to please simply sort out the reported major leaks which you’ve been waiting for days on being fixed during the extreme downpours in Tshwane and which are a risk not only for flooding and mould, etc. particularly if one is not at home to constantly wring out towels which get drenched in a matter of a few hours only due to the intensity of the leaks, they again simply insist on their question, “but how’s the braai? Is it nice?” Do you truly think that a person whose priorities are that of a functional and habitable living environment, has time for a braai or for testing your braai equipment, when they are sitting around dedicating all of their time waiting on you fixing (and each and every day stating that you are coming to fix, but only coming into my home to shout, “there’s nothing to do today; we will do it tomorrow”, in a pattern which never actually materializes) major construction issues in the unit, as well as constantly sending you emails and messages which you intentionally ignore, as well as having to ultimately take it upon oneself to sort out and fix your own major issues which you refuse to do, even though you are on-site causing chaos and havoc, including directly at one’s vehicle, all the time, after I’ve paid rent? The only thing they did indeed express worry and concern over literally, in regard to the leak was, “Oh, I’m very worried about the curtains getting wet, the curtains must not get wet!” This is only because each of the units came pre-fitted with curtains which they own. There is a total lack of coordinated communication, and in fact complete miscommunications, between their rental agent/office worker, Charlene, and Hendriaan on-site, with the 2 of them communicating with each other and then each of them communicating completely contradictory information to you as a client/tenant, and then literally blaming you for their miscommunications, with each of them taking zero responsibility or accountability for their actions and behaviors. Once they receive their rent money, you are on your own; do not expect them to fix major issues such as voluminous water leaks, etc. which are due solely to poor construction on their part. Yet, they simultaneously consistently waste your entire work-days and work-week on end even, coming into your already-occupied unit and scanning every nook and cranny of your personal contents (to the extent of Hendriaan even snatching your personal belongings off the counter-top on multiple occassions), but resolving absolutely nothing! On top of it all, Hendriaan behaves like he is doing you huge favors and he even tells you “I am doing everything to accommodate you”, when he in fact blatantly resolves nothing whatsoever with the leaks worsening, while he displays blatant attitude and derogatory behavior towards you - on an issue that you never should be experiencing or having to raise in the first instance. It is wholly evident that one’s rental money is all that matters to them. How can the sole issue (amongst countless unsatisfactory issues being experienced, that one could in fact raise for attention) that one raises with them - being that of the intensive window leaks resulting in an uninhabitable living environment which is a material breach of contract, be met with such a blatant refusal to fix and simply professionally and efficiently resolve same? It is mind-boggling.
0 replies
3 months ago
50%
Have used LoadIt a few times now. In my experience, the booking process is seamless and easy, though I have had at least one negative experience with a driver and a helper, with my goods. Once reported, the administration of LoadIt played their part in reimbursing a portion of my loss. So I would say that the concept and administration of LoadIt is on par with professionalism and accountability, but the actual staff should come up to the same level. Am considering a booking for this month, but I’m also looking at other options at this point, specifically due to this past experience. We shall see which way I go…
53 replies
4 months ago
Disgraceful
SARS Doringkloof branch manager Shabnum/Shabmun B (she goes by both/either name) does not uphold her commitments to resolution and feedback, on cases outstanding from SARS side for over 23 months (SARS Service Charter stipulates 21 business days), after all required and requested documentation was submitted on day 1, and also re-submitted more than 3 times again, since. She is a true reflection of the overall don’t-care-attitude, unaccountable, unprofessional, ***********, behaviorally-challenged, and irresponsible SARS staff as a whole (also particularly including Zinhle at SARS Doringkloof). Callcentre staff: you will talk to a hundred different agents, literally, receive a hundred different case numbers, be subjected to relaying an entire case-history over a hundred times, of 2years of their own actions/inactions, receive more than a hundred DIFFERENT stories from each of them who do not even know their very own processes and procedures, with ultimately still NOTHING EVER RESOLVED AND CONCLUDED. Complaints lodged via. efiling go completely ignored also.
0 replies
6 months ago
***********, Unacceptable, Unprofessional
SARS Review: 17 October 2025: Been here since 8:10am; it’s now 15:40pm, I am still waiting… They are literally already 100 (yes, one-hundred) ticket-numbers ahead of mine, and my number still has not been called. Best part is that absolutely all of my filing is in order from my side, but there’s an incorrect reflection on their side, which I’m simply here to query, as they’ve not responded to numerous emails over more than 6 months to date. (Yes, they close at 4pm). Edit (17/10/2025): Total and complete incompetence. Business entity deregistration as taxpayer is outstanding for 2 entire years now, after I physically went into this office 2 years ago and physically handed in ALL REQUIRED DOCUMENTS, and agent Lindi opened a case. Zero correspondence from SARS to me. Innumerable emails and phonecalls from myself, spanning literal days/weeks in totality of my life, with zero status updates from their side, except for “still in progress”; while one is simultaneously supposed to repeat stories countless times to countless call-centre agents, because they cannot/refuse to simply read their own case-notes on the million case-numbers they furnish you with, while absolute nothing is done still. In actuality, it amounts to you literally calling them and ‘you’ updating them a million times, with zero progress/feedback from their side! Again, with no other choice, went into this office this year, and I was simply told that my “case is closed”. I enquired if this meant that the case was resolved, and the company was successfully deactivated as a taxpayer, and I was told, “No, the tax number is still active”. Upon enquiring on a reason for the closure, the consultant/agent was unable to furnish me with a reason. She re-checked the documents that I had initially submitted over 18 months ago, confirmed that all was indeed in order (as had also been initially submitted), and she re-submitted the same documents (I learned months later, after innumerable unsuccessful, frustrating and blatant time-wasting phonecalls again, that a new case was opened). Each time I am told, “we’ve escalated”, “my team leader will contact you today”, “I’ve sent it to the portfolio department for deactivation and issuance of deactivation letter”, etc, etc, etc. AGAIN, months have literally passed, with of course zero feedback! I have since, literally gone into this same office twice again to simply check on status, wasting literal entire days of my life again, and I’m still at square-one! No feedback, no resolutions; only ATTITUDES and blatant incompetence and unprofessionalism when you call the call center a million times. I’ve AGAIN made an appointment, with the earliest being 2 months away, to go into the office, again simply to check on the status and progress of the case, and I’m almost certain that I will AGAIN simply be told “still in progress”, or even “CASE CLOSED”, but with absolutely NOTHING having been addressed and/done from their side! Best part is that this is merely and simply a most non-thinking level administrative task, since they have been in possession of all of the required and requested documents from the very outset, yet they evidence time and time again that they cannot even perform the simplest of tasks! Blatant irresponsibility and unaccountability, while the client must chase them for literally years of one’s life! If this matter is attended to before my life ends, that would be nice, as I like my business in order. Yet, they are quick to claim non-compliance and charge fines and interest, etc., while NOTHING is outstanding from your side, they blatantly do NOT correspond with you, and EVERYTHING is outstanding from their side! On a separate note, it’s my luck that I also have 2 further outstanding cases for refunds from their side; and these are also MONTHS overdue now (they haven’t reached the 2 year mark yet). Only feedback I can ever get is, “still in progress”. Won’t be surprised again, if I’m simply one day told “case is closed” - of course “closed without it having been attended to, and without any resolution”. God bless me! (Also filed 2 complaints, both of which have also been “escalated”, yet still with zero action or feedback from SARS. My next step is the Ombudsman).
0 replies
9 months ago
Unprofessional, *********, ********, undue harassment!
Yellowstone is an experience from HELL. The agents are ********* in every sense. Extreme noise and chaos is unbearable 24/7, yet security does absolutely nothing. There was a security breach via the “electric” fence within my 1st month here, between 3am-4am, yet there was zero communication from anyone. This evening (11/07/2025) at 7pm, someone was pointing and flashing a torch directly onto my balcony for over 10 minutes. I went out to check, and then he came up to my unit door, pounding (not knocking) on my door. I asked him to identify himself. All that he insisted on is, “I am security, I am security; you have something on your balcony, you need to take it down NOW!!!”. I asked for a full name - he told me “Walter”, and upon me requesting a last name several times, he insisted that he “does not have a last name”. I asked to see his identity 4 times, he only then showed me a card, “Walter MABILU”. I advised him that I have had the privacy-screen on my balcony since I moved in 01/05/2025, and that this is the 1st time that someone tells me it’s a problem, and is actually not just “telling me”, but is literally HARASSING me, and asking me to remove it immediately. He becomes even more adamant with me, screaming at me and telling me that he is bringing an infringement notice now! I ask him, “infringement of what”? He ignores my question, insisting that he’s bringing an infringement notice to me - which he does do 20 minutes later, again banging at my door asking me to sign (after I told him to leave it at my door, as I am not opening the door for him again). He still does absolutely nothing whatsoever about the immense, yet usual, chaotic noise coming from a neighboring unit while he is here harassing me for a simple privacy screen! Upon my checking, no notice was left at my door. Have you not heard of email? Or is that too much evidence of your blatant, unfounded and unwarranted harassment?! I have every right to put up a privacy screen on my balcony. Mind you, my balcony faces the so-called “park”, exactly where the security breach occurred; exactly where workmen were working in the park 7am-4pm every day for 2 months and ogling up at me; exactly where those workmen were urinating even while I was on my balcony; exactly where adult residents since urinate on the trees in that park, while looking up at you on your own balcony; exactly where the children’s swings etc. are DIRECTLY IN FRONT OF MY BALCONY, etc., etc., etc. - yet my neat, tidy and simple privacy screen is a problem??!! I do not even have one single object on my balcony! Mind you, there are residents here with tons of objects on their balconies! I have frankly had ENOUGH of Yellowstone, and I tolerate way too much that no sane adult should have to endure! If Yellowstone management has a problem with my privacy-screen, serve me my notice, without expectation of rental, and I will take it from there! I WILL NO LONGER ACCEPT SUCH UNDUE HARASSMENT from someone who is supposed to be “security”, being someone a resident should have confidence in! “Security” at Yellowstone even plays soccer with adult residents at this very same “park” in front of my balcony, going up to past 10:30pm at night on both weekdays and weekends (I have pictures), which is a nuisance to residents. How is any of this acceptable?
0 replies
11 months ago
Unprofessional, unet...
Unprofessional, *********, ***********, unaccountable, irresponsible.
0 replies
23 months ago
VISION PROPERTY MANAGEMENT AND LEASING (PTY) LTD T/A VISION PROPERTIES/VISIONPROP (Reg. No.: M1999027435/07): Delta Valencia: REALCITY HOLDINGS (PTY) LTD (Reg. No.: 2018/349787/07): Unconstitutional, ********, Unprofessional, *********, Unaccountable (Mar
Violation of South African Laws (amongst various others) by VISION PROPERTY MANAGEMENT AND LEASING (PTY) LTD T/A VISION PROPERTIES/VISIONPROP (Reg. No.: M1999027435/07): Delta Valencia: REALCITY HOLDINGS (PTY) LTD (Reg. No.: 2018/349787/07): Constitution of the Republic of South Africa, 1996 (safety, security, privacy); Bill of Rights, Chapter 2 of the Constitution (human dignity, equality, freedom); Rental Housing Act, No. 50 of 1999; Trespass Act, No. 6 of 1959/The ******** Entry On Premises Bill of 2022; ******** Law Amendment Act, No. 105 of 1997; Consumer Protection Act, No. 68 of 2008. Some (amongst various others) of the things you can look forward to experiencing as a tenant at Delta Valencia, managed by VISION PROPERTY MANAGEMENT AND LEASING (PTY) LTD T/A VISION PROPERTIES/VISIONPROP (Reg. No.: M1999027435/07): Delta Valencia: REALCITY HOLDINGS (PTY) LTD (Reg. No.: 2018/349787/07): Housebreaking and Intrusion by security at Delta Valencia, and others’, on instruction of VISIONPROP agents’; Trespassing, by security of Delta Valencia, and others’, on instruction of VISIONPROP agents’; Gross Invasion and Violation of Privacy, by security of Delta Valencia, and others’, on instruction of VISIONPROP agents’; non-adherence to own Lease Agreement; Financial Mismanagement and Maladministration; blatant ignoring of significant, impactful communications; receiving notifications on the i-Gate system of someone entering and exiting the premises on your account, when it’s not you/your visitors; unceasing and unbearable noise; the perpetual stench of marijuana and hubbly infiltrating your unit; alcohol-bottles directly at/under your car-wheels in the parking-lot at least twice a month; corridor and stairwell lights going unchanged and in darkness for months on end (emails in this regard also ignored for months on end, with action only taken when other tenants raise the issue on the WhatsApp-group); peeping-Toms’ at corridor-bathroom-windows; urinating in shared/common areas, with men holding their pe*is’ in their hands’ and leering directly at you on your own balcony, while they urinate shamelessly; urinating on vehicles in the parking-lot; defecating/excreting in common/shared areas, viz. at washing-lines; garbage in corridors and stairwells, attracting ****roaches; kids playing at cars, hiding behind them (and even under them, and climbing the ladders onto them - in cases of 4x4 vehicles); tiles lifting and breaking in units and corridors. Rules signed by tenants’ are evidently only for paper-show by owners’ and managing agents’ - with the reality being gross non-monitoring, non-compliance, and non-enforcement of such rules by VISIONPROP, with blatant ignoring when brought to their due attention by compliant tenants’. The most valued asset of the owners’/managing agents’ of Delta Valencia, is the soccer-field, and it’s only herein that they display any interest, concern, and attention to (almost-overly-so). I experienced ******** breaking and entry by perpetrators’ being a security-guard named Paul from ALL IS WELL Security and an unknown lady who was extremely rude, upon instruction by Lindiwe KUTOANE of VISIONPROP (as alleged by the perpetrators), with the use of 2 duplicate keys, on both the security-gate and the main-entry-door of my unit, WITHOUT KNOCKING, while I was inside my unit, engaged in work. The unit was fully locked (security-gate and door) at the time, with the key having been inserted into the keyhole from the inside. I was the lawful occupant of the unit, with full-rental having been paid timeously, in advance, for the 14-month duration of occupancy. Rent was fully paid up before the due date each and every month, including the month of the ******** activities conducted by the aforementioned parties. I served notice to move/Notice of Termination of Lease via. email to all below-mentioned individuals, 1 month-and-13 days in advance (as opposed to merely 1 month). (Notice of Termination of Lease, effective 30 April 2024, was served on 19 March 2024, on a month-to-month lease continuation. These ******** incidents were conducted/initiated/instructed by VISIONPROP staff and its contracted security-company ALL IS WELL Security, and others’ on 10 April 2024. I was due to exit the premises on 30 April 2024). Furthermore, in a completely separate incident on the very same date of 10/04/2024, another individual engaged in violent, incessant knocking/banging on my door, again while I was engaged in live-online-work-sessions. She, identically, claimed to have been “instructed by Lindi to come view the room”. She demanded to know when I was moving out (mind you, I still had 22-fully-paid-up days of legal occupancy in the unit). This is pure undue harassment, disorderly conduct, and a direct disturbance/breach of peace, all initiated by VISIONPROP staff. I immediately reported the incidents by email, to: Thelera VAN STADEN, Jolene VAN DER WALT, Cindy CONDON, Frank BOONZAIER, and Lindiwe KUTOANE (all of the same individuals’ to whom I had previously served Notice of Termination of Lease on 19/03/2024, effective 30/04/2024). My email on the reported-matter was ignored, as is VISIONPROP’s established pattern. However, (as if the incidents themselves were not immensely emotionally, mentally, and physically traumatizing, and stress-and-anguish-inducing), this ******** gross invasion of privacy, trespassing, and housebreaking, was then almost 24-hours subsequent to my email-report of the incidents, followed by them/Lindiwe KUTOANE initiating a telephonic call to me, wherein she engaged in blatant antagonistic denial, questioning me on her own actions (“You gave notice for 30 April, didn’t you? You paid your rent, isn’t it? Then why would I send anyone?”, etc., etc. All a re-hash of my email report of the previous day, and questions that she herself and VISIONPROP staff members need to answer to and account for, to ‘me’, NOT the other way around!), and verbal ************, before finally admitting guilt to such ******** actions, and finally apologising for the first time (only after I made her aware of the fact that her, and the 3 perpetrators’, actions were/are liable to imprisonment, as per South African law, should I decide to pursue the matter legally on ******** charges). Note that my unit even visibly “appeared” fully-occupied at the time, as all of my curtains were still on my windows, I was seen on my balcony daily, and I exited and re-entered the premises via. the main boom-gates almost-daily. Furthermore, I was placed in the position of having to be continually exposed and subjected to the very same security-member who conducted the break-in and ********-entry, every time that I exited and entered the property at the boom-entrance-gate, for the remainder of the duration of my stay at Delta Valencia. This continually reinforced and perpetuated my trauma, stress, insecurity, and anguish. My only consolation in this regard was that I retained, primarily for my own personal safety, and secondarily as evidence, the duplicate-keys which they utilised for conducting their ******** actions. Due to the i-Gate ‘security’ system being used, one can be assured that security guards are monitoring your every exit and entry, and that they are thus in an ideal position to easily monitor one’s movements’ and liaise amongst themselves (and with the property agents’/others/), for ******** purposes - particularly noting that they did not hesitate to break into and enter my unit ********ly with a duplicate set of keys which they had in their possession. It is acknowledged that landlords’ usually retain a set of duplicate keys to all units’, yet it is notwithstanding ******** and ******* of the landlord/VISIONPROP to utilise such duplicate keys to enter a property ********ly, *******ly, and without prior communication to, and consent of, the legal occupant, being the tenant. Such action is equal to housebreaking, gross invasion of privacy, trespassing, and Breach of Contract - at minimum. I am in possession of substantial material evidence, admissible in a South African Court of Law, inclusive of videos, pictures, objective Witness Statements relating to the ******** entry, the duplicate keys used for the ******** entry, written records, amongst various others pieces of admissible evidence. Note that at no stage whatsoever did Lindiwe KUTOANE, nor anybody else, even contact me to arrange appointments for viewings/other purposes. In fact, Ms KUTOANE did not even display the common decency/courtesy/minimal professionalism to even respond to my Notice of Termination of Lease, which was served on 19 March 2024. It is common-practice to be blatantly ignored by VISIONPROP staff on significant and impactful email and telephonic communications (substantial evidence of which I also have on record). I am aware that prospective tenants’ were viewing units which were already unoccupied and empty since the previous months’ - which is acceptable - yet this was in all manner and form NOT the case with me and my lawfully-occupied unit. Ironically, after all of VISIONPROP’s, ALL IS WELL Security’s, and linked-others’ ******** actions, harassment, and ************, I was subsequently then not even contacted regarding an exit/move-out inspection of the unit when same was due. I took this upon myself and arranged, on 29/04/2024, for an appointment for such to be conducted on 30 April 2024, before 12h00, as is stipulated in the Lease Agreement. To date, and after emails to above-mentioned staff-members of VISIONPROP, I have still not received either my deposit (and interest earned thereon over 14-months, and a fully-refundable wifi-router deposit paid), a monthly-cycle Tax Invoice for April 2024 (reflecting Rental paid on 31 March for April 2024), a Final Tax Invoice, nor a copy of the Exit/Move Out Inspection Report. Subsequent to my latest email query (again sent to all of the above-mentioned VISIONPROP staff members) dated 13 May 2024, requesting all of the above, Jolene VAN DER WALT stated, “The deposit refund process takes 14 working days from 02.05.2024. Please send a bank confirmation letter of the lease holders banking details”. Bank Account Confirmation Letter was sent immediately by myself on 13/05/2024. VISIONPROP’s own stipulated timeframe has since long-lapsed, with no feedback, and of course none of the due documents furnished, nor deposits refunded - as at date of review (23 May 2024). Note that the next tenant moved into the unit less than 24-hours after my exit/move-out inspection on 30 April 2024. I was made aware of this by the individual who conducted my exit/move-out inspection (Mashilo Jerry MASANGO), as he asked my to “leave the main-switch on for the geyser, for when she comes tomorrow morning”. (I had a credit of ZAR52.82 on my PROTEA METERING account at the time of my exit-inspection, and I wished to leave the main-switch of the electricity-board switched off). The new tenant, who is in most probability also one of my perpetrators, therefore received an involuntary donation from me for that amount, as PROTEA METERING has to date not refunded me after several emails, and also after I simultaneously on 19 March 2024 gave notice to them of my exit and discontinuation of services effective on 30/04/2024). In fact, it’s also visible to me on the OAMI system that “Boitumelo” purchased further electricity, aside from my involuntary donation to her, less than 24-hours after my move-out inspection was conducted. I must acknowledge and commend ITTX for their professionalism and efficiency, in all of my communications with them, inclusive of their acknowledgement of Notice of Termination of Services (effective 30/04/2024), also given to them on 19/03/2024. Additionally noteworthy, is that VISIONPROP’s financial management system is mismanaged and maladministered, as I have received Tax Invoices during the duration of my stay, wherein it seemed that I was not due to pay rent for a particular month - yet, being the person of integrity that I am, I took it upon myself to pay in full nonetheless, and to bring it to their attention to correct their Tax Invoice (which was, of course, never done timeously from their side, and my having only received such reflections on following-months’ invoice). Additionally, VISIONPROP *****ulently charges you a Lease “Renewal Fee” even after you query several times and make it exceedingly clear that you are opting not for a Lease Renewal, but for a “Month-to-Month Continuation” of the Lease Agreement already in place. VISIONPROP members’ have proven to have no concept whatsoever of any legalities, nor of how their own lease agreement operates. If you choose to continue on a month-to-month basis, rather than to renew, they force you into signing a completely new Lease Agreement, which literally looks like a copy-and-paste from several lease agreements that they’ve seen other property management companies use. Additionally, upon you signing the completely new Lease Agreement (even after you asked for a month-to-month renewal of an already-existing Lease Agreement, and were assured that “it’s exactly the same thing” as the new one that they furnish - which it is legally not), and additionally paying the *****ulently-invoiced “Renewal fee” merely as a matter of your choosing to keep the peace and move forward, they are still legally obligated/required to send the tenant a fully-signed (from their side also) copy of the Lease Agreement. Be assured that requesting this fully-signed Lease Agreement via. email was also simply merely ignored - as is/was absolutely every other significant matter which was brought to their attention via. formal email channels. Therefore, in effect, they have in their possession a Lease Agreement which has been signed by the tenant, but the tenant(s) does/do not have in his/her/their possession a Lease Agreement which has been signed by the Owner/Landlord/VISIONPROP. This deems the Lease Agreement lawfully void. Such action serves the (********) purposes and intentions of VISIONPROP, as not only do they refuse to send/ignore sending you a fully-signed document when requested (evidential-record proof of which I also have on hand), but they are then also then at liberty to conduct themselves in whatever manner they wish going forward. It is a fact that financial mismanagement and maladministration are often intimately related to ***** and other linked ******** activities. As I write this review, I have still not recovered from the far-reaching, long-term, and deep impacts of the ******** actions of VISIONPROP and the afore-mentioned associated perpetrator-parties. I have, to date, received zero communication/response/apology/redemptive actions from the management of VISIONPROP regarding their ******** actions, subsequent to it having been brought to their attention on 10/04/2024. While I have experienced nothing short of professionalism from my current landlord/managing agents, I am still continuously hyper-vigilant and on-edge due to my experiences at Delta Valencia, with the actions of VISIONPROP and its staff members’. I simply urge caution to business mergers with VISIONPROP. I simply urge caution to potential clients/tenants/owners who wish to conduct business with VISIONPROP. In response to this Review, do not request me to send further emails for “follow-ups”, to madelein@visionprop.co.za, rentals@visionprop.co.za, or to any other recipient (as I note that you’ve done with so many others, thereby giving the complainants’ further run-arounds and chasing of you). Refer, instead, to all of the numerous emails which have already been sent to countless of your colleagues within VISIONPROP (as referenced in this Review), inclusive of Thelara VAN STADEN: Rentals and Sales Manager of VISIONPROP. Refer to the attached video for the unit-number. VISIONPROP is liable for timeous resolution! Prioritise conducting your own business professionally, and with due accountability, responsibility, and transparency. Correspond, coordinate, and integrate within your own organisation and between yourselves, for a change. Feel free to forward this Review, as well as all of my emails which you should have on record, to the following recipients: Christoffel Johannes Wynand LANGEVELDT (RSA ID: 4808 ***X 08 X): Director; L’Mari VAN DEN BERG (RSA ID: 7503 ***X 08 X): Director: lmari@visionprop.co.za; Riette DELPORT (RSA ID: 8006 ***X 08 X): Company Secretary; Lizane RETIEF: Company Accountant: lizane.r@visionprop.co.za. I will not be initiating any further emails/correspondence from my side personally, unless it is in a legal capacity from my legal-representation. Additionally, I advise any communications with me to solely be in writing, going forward (noteworthy is that the only time that Lindiwe KUTOANE contacted me on any platform in my 14 months, and after I contacted her several times only to be ignored by her, was when she called me telephonically on 11 April 2024, antagonistically denying, questioning and intimidating me regarding my report of her alleged/claimed “instructions” to her linked-perpetrators’ actions on 10/04/2024, before she finally admitted guilt).
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Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
7 (87.5%)