CW
Colette W
Active since Oct 2010
10
Reviews
0
Industries
Reviews
10 reviews36 months ago
Takealot - yoga socks set of 3
i ordered yoga socks and the picture showed pink, purple and black socks. I collected, and when I got homei opened the package and saw 3 pink pair's in individual boxes which said "comfrdble socks" i mean can they not even spell correctly on the packaging? My guess is they did not have the one as advertised and just packed whatever in my box. I find this service abysmal and very frustrating as pink is not my favourite colour. I then re-ordered the same thing and collected today. I opened it at the warehouse to check if someone had the nerve to pack the wrong thing again. This time it was right, however it did cost me another trip to collect again because of someone's incompetence! I understand that these products are sold with Takealot as the middleman but surely these products should be thoroughly checked and not packed with something else if what I ordered was not available. Thst is classed as false advertising.
0 replies
45 months ago
Outstanding service SAA
We flew from ****et to Doha and then from Doha to OR with Qatar airlines. We then flew from OR to Cape Town with SAA on 27 June. We had 3 or 4 male flight attendants. Our flight number was SA0357. Hats off to you SAA. They were absolutely awesome, friendly and on the ball!
0 replies
59 months ago
Delayed Delivery
I placed an online order on the 08th Jun. I picked a timeslot between 10 to 1pm on the 9th Jun and paid R50 fee. It did not arrive. I called Friday at about 9 to query this. I was told it would be delivered between 10 and 1pm. So why would I pick a time slot for it not to be delivered? I am tired of excuses been Covid 19 and loadshedding. Even if you are using a 3rd party to deliver it is still your reputation at stake. Kindly refund my delivery fee. Order 0756055798 I have tried on your website to fill in a complaint but it finds fault with both my email addresses so I have had to resort to this. Your site is not exactly user friendly!
0 replies
71 months ago
Failure to respond to DQ Tracker problem
My last correspondence was on 13th May 2020. I have not gotten anymore feedback as to how my problem is to be solved. It was blamed on Samsung and updates but my son also has Samsung and he has no problem with his tracker. This problem persists since the last tracking on 6th April. Please sort this out or employ backend staff who can! Frustrated customer C A Wileman
315 replies
72 months ago
Incorrect advertising information
I have gone onto your website. It offers specials for June. Option 1 order direct and pay R150 delivery on 1 to 2 cases or R250 for 3 to 4 cases and so it escalates on the delivery fee. Orders of over R1500 will be free delivery. Option 2 order through Take a Lot for over R450 and get free delivery. Well it's a pity as the link you have given does not exist (yet?) This is false advertising. If this is only valid from 01st june, then you need to say so. No wonder you are inundated with calls! This is not Take a Lot to blame. If you take on a partner, then you need to know all the facts upfront. Please correct me if i am wrong Irritated customer
0 replies
72 months ago
Cannot sort tracker problem
Good day I had a problem with my tracker and posted a complaint on 23rd April. I had been mailing for nearly 2 weeks dealing with 8 different agents which was waste of my time. Nash came back to me but the problem persists. Last week an IT guy called to ask what phone I was using. Weird because my son also uses Samsung and has no issue with his tracker. I was promised by Nash that this problem would in no way affect my rewards. They would use Jan to Mar figures to score me. Now please you expect me to accept R162.50 when my norm is R500? Please sort this out asap and pay the difference into my account Please advise how this problem is going to be resolved as I am not forfeiting anything. This is not my fault if there are phone updates and you people cannot get your act together. Regards Colette Wileman
105 replies
73 months ago
Tracker not scoring trips
I had a previous complaint about my tracker not scoring. A very helpful gentleman Nash called last week to try and resolve the issue. By friday 24th April we had reset the tracker as well as uninstalled my app and then reinstalled it. According to him all was sorted and all i had to do was drive to sync my phone and tracker. He was going to call me 28th to check if all was in order. This did not happen. So how does this affect my 25% off my premium if i have a tracker that is not working,? It is impossible to have this replaced with lockdown. As i mentioned in my previous complaint, between 2 email address i had about 20 emails going up and down and had to deal with 8 different agents who were not on the same page. It appears this is the only platform to get some form of reaction/response. Please advise Regards Colette Wileman 0828743518
0 replies
73 months ago
Tracker not scoring
I have a discovery insure tracker in my car. This has already been replaced as it was faulty. I now have a problem with my panic button update and also my trips are not being scored as they are waiting for network. Now i am tired of getting emails snd when i respond a different agent answers that mail and we are clearly not on the same page. I have dealt with so many agents it is so frustrating. I also think when they are giving instructions on what to do to try and fix the problem, they need to be more specific. As a result of this i have lost a lot of my scoring which determines my monthly reward figure. Please will someone tell me what to do to get this issue resolved? Unhappy client
630 replies
120 months ago
Bizarre Slipper prices
<p>I made a discovery of the price of a pair of Slippers (product from China) from Woolworths and Checkers for the identical thing. Woolworths was R499.00 and Checkers R199.00. I went to N1 City Store and dealt with the Store Manager who was going to pass on the query to Head Office. Fayyaaz after hardly letting my phone ring yesterday, left a message on voicemail. I called back immediately only to be told he had gone home. Why call me at 15.57 and then leave so I cannot call back and speak to you? Up until today no-one has come back to me. </p> <p>When I called Head office Sheyaam told me that the lady dealing with the query was off sick. I'm sorry but this kind of feed back on a query is just not acceptable. I feel like I have been violated and that Woolworths are seriously ripping us off! So please go and buy your slippers rather at Checkers!!</p> <p>It was rather embarrassing to tell my son the keep the Woolies slippers and then discover they were identical for more than double the price.</p> <p>I would like Woolworths to come back to me and justify how on earth they can sell the same product to us poor customers for that ridiculous price.</p> <p> </p> <p>Very disappointed regular customer</p> <p> </p> <p> </p>
0 replies
120 months ago
Spot the Chicken
<p>So sick and tired of Debonairs Monte Vista. Chicken filla has lots of sauce, mushrooms and onion. BUT where's the chicken? It is a chicken filla after all! When I collected it, Lovedea said she checked how much was put on after I asked her why it was so flat. I called her and she was going to get the owner to call me. That was about three hours ago. Still waiting!!! Does not look anything like the pizza advertised on their brochure. I get told that is how much Head Office tells them to put on one pizza! Must I pay R110 for this pathetic excuse for a pizza? This is not the first time either. I will not be going back there for more shoddy service!!</p>
53 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
8 (80%)