Active since May 2024
Excellent service received from Saphiwe from Cartrack, went above and beyond to assist me with my query.
I had a mechanical breakdown and king price has provided excellent service.
Terrible service at BMW uMhlanga. When it was time for the sale everything seemed okay and staff rushed to push the sale. However after sales service is a nightmare. Sales staff that assisted had ghosted me and didn’t sort out everything that was requested on my vehicle. I’ve purchased my vehicle in April and it’s now almost June and everything still isn’t sorted out. The car was with them for more time than it was with me. The manager was also useless and unhelpful, he sided with his staff and started screaming at us when we called in for assistance. DON’T SUPPORT BMW uMhlanga, you’d think that you would receive excellent service but you don’t, they push for sales and then don’t provide any after sales support.
Terrible service at BMW uMhlanga. When it was time for the sale everything seemed okay and staff rushed to push the sale. However after sales service is a nightmare. Sales staff that assisted had ghosted me and didn’t sort out everything that was requested on my vehicle. I’ve purchased my vehicle in April and it’s now almost June and everything still isn’t sorted out. The car was with them for more time than it was with me. The manager was also useless and unhelpful, he sided with his staff and started screaming at us when we called in for assistance. DON’T SUPPORT BMW uMhlanga, you’d think that you would receive excellent service but you don’t, they push for sales and then don’t provide any after sales support.