Active since Jun 2024
Worst Service ever!!! Unprofessional and poor management!! Took my car in for normal service and THEY recommended to change brake pads & disc. The car came back with wobbly discs when braking, had to take it back twice!! They told us that APPARENTLY there was harsh braking done on the discs and discs changed colour (never heard of that in my life) when I asked them for the diagnosis results and job card we were told it's locked in an office and she does not have access. I asked to speak to the mechanic to get clarity. instead we were told customers cannot speak to the mechanics to ask what they did on the car?? I left there defeated and clueless, manager (Rodney) does not answer my calls!! TAKE YOUR CAR AT YOUR OWN RISK, you will pay thousands for nothing.
I have a good relationship with OUTsurance. When I have a query or small problem they assist me without excuses or manipulating me. They make you feel warm all the time. Iām overall happy with OUTsurance . I want to be part of the ads!š
Very professional, lovely job done on my pool.