AK
Amy K
Active since Jun 2024
3
Reviews
0
Industries
Reviews
3 reviews22 months ago
Red alert - Kia Somerset West branch
Red alert for pre-owned Kia dealership. I've purchased a second hand car from Kia dealership in Feb 2021. I was told the car was accident free at that time. Trusted their words and purchased the car. 3 years later, 2024, I decided to upgrade my car and tried to trade in at the dealership. Guess what... the car was in a MAJOR accident, they cannot even take in the car for a trade in. I was so shocked and devastated that my car was in a such bad state. I contacted few other private dealers. Every single one of them told me that car was in a big accident and I was actually lucky not to have problems in the past. I went back to the KIA dealership, told them what happened. And of course, they can't offer me anything. Playing innocent that the owner ship of the dealership has changed last year. All the staffs have changed. They have no responsibility for this. I was so disappointed that a international brand dealership doesn't look after their customers and the Kia company itself has no quality control over their branches. At the end, I had to sell my car at a fraction of money. One of the dealers told me, he caught on the record, that one of the previous owners was a company of salvaged cars... So obviously the accident happened before I've purchased. The scary part is that I'm not only one. I saw another very similar review on Hellopeter, specifically Kia Somerset West branch. Therefore people, please watch out when you go there or take someone who knows the car... Unfortunately I trusted the dealership.
0 replies
22 months ago
Red alert for pre-owned Kia dealership.
Red alert for pre-owned Kia dealership. I've purchased a second hand car from Kia dealership in Feb 2021. I was told the car was accident free at that time. Trusted their words and purchased the car. 3 years later, 2024, I decided to upgrade my car and tried to trade in at the dealership. Guess what... the car was in a MAJOR accident, they cannot even take in the car for a trade in. I was so shocked and devastated that my car was in a such bad state. I contacted few other private dealers. Every single one of them told me that car was in a big accident and I was actually lucky not to have problems in the past. I went back to the KIA dealership, told them what happened. And of course, they can't offer me anything. Playing innocent that the owner ship of the dealership has changed last year. All the staffs have changed. They have no responsibility for this. I was so disappointed that a international brand dealership doesn't look after their customers and the Kia company itself has no quality control over their branches. At the end, I had to sell my car at a fraction of money. One of the dealers told me, he caught on the record, that one of the previous owners was a company of salvaged cars... So obviously the accident happened before I've purchased. The scary part is that I'm not only one. I saw another very similar review on Hellopeter, specifically Kia Somerset West branch. Therefore people, please watch out when you go there or take someone who knows the car... Unfortunately I trusted the dealership.
0 replies
22 months ago
Red alert for Kia pre-owned dealership
Red alert for pre-owned Kia dealership. I've purchased a second hand car from Kia dealership in Feb 2021. I was told the car was accident free at that time. Trusted their words and purchased the car. 3 years later, 2024, I decided to upgrade my car and tried to trade in at the dealership. Guess what... the car was in a MAJOR accident, they cannot even take in the car for a trade in. I was so shocked and devastated that my car was in a such bad state. I contacted few other private dealers. Every single one of them told me that car was in a big accident and I was actually lucky not to have problems in the past. I went back to the KIA dealership, told them what happened. And of course, they can't offer me anything. Playing innocent that the owner ship of the dealership has changed last year. All the staffs have changed. They have no responsibility for this. I was so disappointed that a international brand dealership doesn't look after their customers and the Kia company itself has no quality control over their branches. At the end, I had to sell my car at a fraction of money. One of the dealers told me, he caught on the record, that one of the previous owners was a company of salvaged cars... So obviously the accident happened before I've purchased. The scary part is that I'm not only one. I saw another very similar review on Hellopeter, specifically Kia Somerset West branch. Therefore people, please watch out when you go there or take someone who knows the car... Unfortunately I trusted the dealership.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)