Active since Jun 2024
The accident happened on the 28th July 2025 but the claim is still not finalised. The consultants that assist with the claim keep changing, I appreciated when it was Taryn who was busy with the claim she called me frequently with updates now it’s different consultants. It’s been a full 2 weeks waiting for the letter of agreement of loss but they stated it takes 48 hours. In the interim there is no continuous communication I have to always call to find out about the progress only to get the same feedback. This is the most frustrating and draining process I have ever experienced. Instead of the insurance to put me on ease it’s just stress after stress. I wouldn’t recommend to anyone!!!
I am deeply disappointed by the treatment we received from our landlord Billy Mamorare, who is affiliated with Valumax, and the rental agent Monica in Soshanguve Block VV. From the moment we moved into the property, communication was practically nonexistent. We were never provided with a lease agreement, and despite several requests, we never received any monthly utility bills or clear breakdowns of what we were expected to pay. On 28 June 2025, we informed both the landlord and the agent of our intention to vacate the property due to this ongoing lack of professionalism and transparency. Instead of facilitating a smooth handover, the landlord showed up to paint the yard walls—while I was visibly pregnant—and insisted that we clean the entire house before leaving, which we respectfully did. We were told that our deposit would be refunded after receiving the utility bill, supposedly by 7 July 2025. That date has come and gone, and not only have we received no refund, but the landlord is now ignoring all our calls and messages. The agent, Monica, is equally unhelpful—she cannot provide a contract or even a utility statement, simply claiming we must pay whatever amount appears on the statement without any explanation or breakdown. This experience has been both stressful and unfair. We held up our end of the agreement, despite never being given a formal contract or proper communication. The withholding of our deposit without explanation is unacceptable. After I initially posted about this experience on HelloPeter, Billy had the audacity to reach out to me, promising that he would resolve everything and return the money. I had hope—but once again, he vanished. No refund. No explanation. Just empty words. Tenants beware—this landlord and agent display an alarming lack of professionalism and accountability. I would not recommend renting through Valumax in Soshanguve Block VV under the management of Billy Mamorare and Monica.
I am deeply disappointed by the treatment we received from our landlord Billy Mamorare, who is affiliated with Valumax, and the rental agent Monica in Soshanguve Block VV. From the moment we moved into the property, communication was practically nonexistent. We were never provided with a lease agreement, and despite several requests, we never received any monthly utility bills or clear breakdowns of what we were expected to pay. On 28 June 2025, we informed both the landlord and the agent of our intention to vacate the property . Instead of facilitating a smooth handover, the landlord showed up to paint the yard walls—while I was visibly pregnant—and insisted that we clean the entire house before leaving, which we respectfully did. We were told that our deposit would be refunded after receiving the utility bill, supposedly by 7 July 2025. That date has come and gone, and not only have we received no refund, but the landlord is now ignoring all our calls and messages. The agent, Monica, is equally unhelpful—she cannot provide a contract or even a utility statement, simply claiming we must pay whatever amount appears on the statement without any explanation or breakdown. This experience has been both stressful and unfair. We held up our end of the agreement, despite never being given a formal contract or proper communication. The withholding of our deposit without explanation is unacceptable. Tenants beware—this landlord and agent display an alarming lack of professionalism and accountability. I would not recommend renting through Valumax in Soshanguve Block VV under the management of Billy Mamorare and Monica.
My experience with Unlimited Insurance has been absolutely terrible. I never received my policy documents. Consultants are rude and clueless and dont have a clue what they were talking about. It felt like a **** from the beginning—they push hard to sign people up but don’t back up any of their promises. When I tried to make a claim, I was told I wasn’t covered because my car “appeared to have been in an accident”—based purely on photos. No proof, no proper assessment, just a quick excuse to deny the claim. This is not how a trustworthy insurance company behaves. I strongly advise others to stay far away from Unlimited Insurance. They mislead customers and disappear when it’s time to deliver
Pine apple doesn’t care about their clients. I was assisted by a consultant called Diana. She delays giving feedback, no communication. I’m so frustrated. Even if her seniors see there is an issue but no one is calling me for reassurance. I was changing banking details but they battled to make the process smooth instead double debit my account with a lot of errors and glitches. The worst insurance company i dealt with and I would never recommend them to anyone instead I’ll tell everyone I know the reasons why they shouldn’t join pineapple
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