CL
Cherrylee L
Active since Jul 2011
46
Reviews
0
Industries
Reviews
46 reviews13 months ago
Worst worst WORST
I have moved 3 times. The first time I logged my move 1month in advance, it took them 1week after my move date to connect me. The second time, I logged my move 3weeks in advance, it took them a week to connect me, the 3rd and current time, I logged it a week before my move date and I am still not connected. The moving department doesn't work weekends, because apparently people only move during the week. I have spent so much money on airtime to phone them and data to stay connected. I work from home, and I can't even do that. My best, they charge an admin fee for the move, so they are not only charging me for fibre I am not receiving, but they are charging me an admin fee for something I didn't even get and then I am still paying how much to just remain online. This is by far the WORST company I have ever dealt with and if you value your sanity at all, DO NOT use MWEB. They can go fly a kite for all I care.
0 replies
27 months ago
Worst bank to ever bank
It's funny, I wrote a review a while ago, yet here I am, I still have yet to receive feedback or a call back. My overdraft account was paid an closed, yet it still seems very active and open. I emailed, on the same email train regarding the settlement, and wouldn't the ridiculous human not ask me what I'm talking about. After I said, please read the email train, I never received a response, at all. Thank all high heavens that I no longer bank with you and I literally tell people to avoid standard bank like the plague. You financially ruined me by offering payment holidays without properly explaining them. I honestly hope nothing but the worst for you as a bank.
116 replies
28 months ago
I would not waste my time, money or effort on this bank.
It's been over a week that I wrote a review and complained about this disaster if a bank and all I have received was their auto generated email, which gets sent to everyone so that their reply rate looks decent. Honestly the worst bank and I've banked with Absa before as well.
129 replies
29 months ago
I just really don't like them
I was a Standard Bank customer, due to circumstances out of my control, I had to take loans, but was very good with paying them back, that is, until Covid. I work I tourism and as one can expect, life sucked! I had to take payment holidays ect, for almost 2yrs. The holidays I was taking was never explained to me and they just gave them to me. Come to now, where have been handed over to collection agencies ect. I have finally got a good job and things are finally back to "normal" well as normal as it can be, except for having this hanging over my head. Now here is my complaint, on every loan and my credit card I took out the insurance. To cover if anything were to happen, not once was this mentioned during this time, and covid, by all companies (except banks it would seem) was considered a force majeur. Why was this not something that was considered by Standard Bank, why was this not looked in to? I'm just extremely upset that I paid for something that seems to have been useless and now I'm literally anyway *****ed. I was a customer of theirs since I was 19. Pretty much 18yrs and now whenever someone asks me about them as a bank in general, I always tell them to consider literally ANY other bank, and those people have actually listened.
129 replies
29 months ago
Why do you increase when service is terrible.
Very disappointed. I got an email the other day informing me that you will be increasing my monthly payments. While the increase amount is not huge, I still don't understand why it's increasing and not decreasing. My router has been paid off a very long time ago they connection keeps dropping for a good 10-15min at a time and I work from home, so that is very frustrating and over and above all of that I have asked on numourous occasions to pls change my debit order date to the 25th of a month, yet I still get debited at the end of a month. Just really, you're increase makes no sense with the service I have received this far.
0 replies
39 months ago
Clearly don't want there money and would rather threaten people than help people
Ah, where do I start... Standard Bank is 100% the worst bank that ever did bank. I message them last week to ask for an account number, as the one I have is not working and I can not find anything in email on it. It is also not linked on my profile, because even after asking a million times, this has not been done.. Who knows why, don't even think standard bank knows why. Anyway, I ask because I would like to pay, but my payments keep bouncing and now they threatening me with all sorts of things. Till today, a week later, I have not had any feedback. I mean, seriously. Bunch of ridiculous clowns if you ask me. I, for one, would be embarrassed to work there.
132 replies
39 months ago
ABSA themselves scamming customers
A few weeks ago I got an sms to say that they are refunding me on over paid interest. I was automatically skeptical, so I phoned in (to the number in their site, not the sms) and asked if it was a scam. I got a reply to say that it wasn't and that I should email this email address (one which they gave me). Still skeptical, I emailed and asked about the refund and they asked me for simple things. ID number, contact, make and model of the vehicle. Which I sent. Then, I get another email, from a different email address, asking for a copy of the sms and my bank STATEMENT. A statement?? For what. I sent a screenshot of the sms and I sent them a proof of bank account (as I bank with Capitec). And the make mention that I will receive the refund within 3-5working days. This was about 2weeks ago. Last week, I email and say, hey, what's up. Thought this was sorted. Silence. So today I get ANOTHER sms saying they owe me a refund, naturally I immediately email them and ask what is going on and if they are scamming people. Would the legit not now come and ask for a copy of my ID again, and a bank STATEMENT. Please also note this all happened in the SAME email train, so they HAVE all this info and that is exactly what I replied. They stole money from me, while I was still paying my car and now they say the actually stole even more than I thought they had. 100% convinced ABSA is scamming people
132 replies
43 months ago
They have Stolen my Money
What the actual???? I have been paying since April, I will write the first amount off, due to that being their admin fees. I have now paid R19 000 for them to help me and pay my stuff, none of which has been paid to any of my accounts AND now I have been handed over. Thanks for literally **** ALL help! What exactly was the point then? Then they said it was because they did not have the account details, which is rubbish. SORT it out NOW, back pay all my accounts or refund me every last cent, included the first month.
0 replies
44 months ago
Happy as a clam
LOVE my daughters new mattress, and so does she. Professional, fast and affordable. Also, quite comfortable. 100% would recommend!
0 replies
44 months ago
Very, VERY upset
I am completely shattered! I work in tourism, so with covid, things have been tough the last 2years. I have not been able to spoil myself or get things that are needed, all my money goes to make sure my daughter has what she needs. I haven't upgraded my phone in about 5 or 6 years, and all I wanted was a phone that took amazing photos of my daughter. I did the research, I saved money and finally, I had enough to buy a new cellphone, which was a tough decision for me to begin with as that money could buy food, electricity or petrol, but I did it. I got the phone and was literally in 7th heaven, kept it safe from harm, treated it like a crystal swan. Then, a week after I got it, my friend wanted to see my phone that I spoke so highly of, at which point she pointed out a crack smack bang over the camera lense. To so I cried would be an understatement, I balled. I knew I had not caused this damage, so I immediately logged a return (although rather pensively because I just had a bad feeling), they fetched my phone, and so waar of wraggies, after waiting for and email to tell me whats happening, I go look on the app, and within 17min of receiving the phone, takealot declined my return and replacement, The note on the app said, wait for an email, 3days later and still no email, so I tried to phone, on hold for 10min. I sent a msg via FB, and 30min or so later got a reply, we are looking into it. Funny enough, not long after that I get an email saying it was me who caused the damage. I IMMEDIATELY emailed takealot back, because I know for a fact I did not cause this damage. It is now almost 5pm on a Monday, and I STILL, until now, have not received even a peep from takealot. I am said, I am mad, but most of all, I am upset with myself , for trusting that takealot would actually NOT take me for a ride. Please I am begging you, sort this out, I do not deserve to be treated like this, and you should be ashamed.
0 replies
Review Distribution
5 Star
7 (15.217391304347826%)
4 Star
1 (2.1739130434782608%)
3 Star
0 (0%)
2 Star
6 (13.043478260869565%)
1 Star
32 (69.56521739130434%)