LS
Lauren S
Active since Jul 2024
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
Urgent: Ongoing Issues and Lack of Support from Bark Team and Cancel subscription
Subject: Urgent: Ongoing Issues and Lack of Support from Bark Team As a professional Architectural Interior Design and Decorating business and Elite Pro member, we are extremely disappointed with the service we have received from Bark. Despite multiple attempts to raise our concerns, our issues remain unresolved. We have purchased numerous leads that have turned out to be false or invalid, and every time we contact your team to request a credit, we are told that our situation does not fall within the credit return policy. This is unacceptable, as we have spent significant amounts on leads that provide no value. Additionally, the benefits promised to Elite Pros are misleading. Although Bark claims that Elite Pros receive three free leads per week, these leads are of poor quality and are also accessible to non-Elite users — which completely undermines the value of the Elite Pro package. I have repeatedly requested to speak with a manager, only to be told that this is not possible and that I must email the support team. Despite following this instruction and sending several emails to team@bark.com and elite@bark.com , I have received no meaningful response — only automated messages asking me to rate your service. To make matters worse, we emailed to cancel our Bark subscription on 4 August 2025, yet as of 6 November 2025, Bark is still debiting our account. This is highly unprofessional and raises serious concerns about your billing practices. We demand that a senior from Bark’s head office contact us urgently to resolve these ongoing issues. Please email lauren@fabello.co.za and call 082 634 0712 at your earliest convenience. Your lack of support, accountability, and communication is unacceptable for a platform that promotes professionalism. We expect this matter to be escalated and resolved without further delay. Kind regards, Lauren Schech Fabello Bespoke
124 replies
5 months ago
Poor customer servic...
Poor customer service, after bieng back and forth I dealt with Kealan Roskin who eventually knew what he was doing and very helpful.
71 replies
6 months ago
Do Not Recommend Bark – Misleading Claims and No Customer Support
We do not recommend Bark as a service provider for Interior Design and Decorating fit-outs in actual fact for ANY service provider Our company signed up as *Elite Pros* on the Bark platform after being assured that we would receive the full range of Elite Pro benefits. Unfortunately, this has not been our experience. We have received numerous false and **** leads, and despite reporting these to Bark and requesting our credits back, they have repeatedly failed to refund them. I have made multiple phone calls and sent several emails in an attempt to resolve these issues, yet no one has been able to assist. The responses received are often automated and do not address the actual problems raised. Bark also advertises that Elite Pros receive two free leads per week, which we have never received. Furthermore, our subscription was increased by 150% without explanation, and none of the consultants could clarify why. It is extremely disappointing that there appears to be no manager or senior representative available to escalate matters to, and the consultants who do answer the phones — including Suith, Sudeep, Ana, Jessica, and Chaithanya — have been unhelpful and unable to resolve any issues. Overall, our experience with Bark has been frustrating, unprofessional, and disappointing. The service does not deliver on its promises, and customer support is severely lacking.
53 replies
11 months ago
Bad service
What shocking service. I wanted two chairs recovered. I provided the materials. They came to.collect and said they would recover my chairs and repaint the legs and arms. What shody work was done. The fabric looks like it was stuck on with prestick. They didn't even sand the legs and arms they just threw a layer of paint on and said it was good to go. To get my chairs back was also a nightmare!!! I paid a deposit but didn't pay the remaining amount due to their horrible work.
0 replies
11 months ago
Poor service
I wish i could give 0 stars - I paid for bad qaulity My toe nails were not cut and when i asked i was told they are short enough. My toe nails are filed skew and uneven. My French paint looks horrible, and the white lines are not straight. The skin under my feet is still rough and i have loose pieces of skin. My husbands toe nails were not cut. His lady got up in the middle of doing his feet and was told she needs to go and do a eyebrow wax , for me this is unprofessional. His feet are still rough. His toe nails were also not filed straight.
0 replies
18 months ago
Horrible experience
While I was getting my nails done at Lychee in Olivedale Corner, the technicians were chatting loudly in their language, making me feel like they were talking about me. When I expressed that I didn't like the first color I chose and suggested we switch to white, the woman doing my nails responded poorly, saying she had another client and that I was costing her time. I felt awful and apologized. She then spoke to her colleague about me, referring to me as a "rich woman," which made me very uncomfortable. To make matters worse, no tea, coffee, or water was offered during my visit. The nail files looked old and dirty, which felt very unhygienic. The quality of the work was subpar, and I left feeling like I paid for something that wasn't worth it. This experience should have been enjoyable, but instead, I walked out feeling rushed and unhappy. The technicians were also discussing tips and complaining about each other, which added to the negative atmosphere. Ladies, we deserve a pleasant experience when getting our nails done, not one that leaves us feeling down
0 replies
22 months ago
Sorbet Cresta
Sorbet Cresta - the receptionist gives you a cold feeling and is extremely rude. She is clueless and gave me the wrong price for a set of nails i was inquiring about.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)