Active since Jul 2024
Very disappointed in experience with Apple, IStore and Telkom, received a iPhone 15 with my Telkom contract 10 months ago and glue between sides and back of the phone is already coming loose. Telkom wants to send my device away to repair, IStore charges R250 to repair even though device still within warranty period. I honestly do not understand how selling a bad quality devices needing repairs with in the first year is acceptable. I would have expected a replacement and repair after a year for a device that cost R20 000
Very disappointed in experience with Apple, IStore and Telkom, received a iPhone 15 with my Telkom contract 10 months ago and glue between sides and back of the phone is already coming loose. Telkom wants to send my device away to repair, IStore charges R250 to repair even though device still within warranty period. I honestly do not understand how selling a bad quality devices needing repairs with in the first year is acceptable. I would have expected a replacement and repair after a year for a device that cost R20 000
Very disappointed in experience with Apple, IStore and Telkom, received a iPhone 15 with my Telkom contract 10 months ago and glue between sides and back of the phone is already coming loose. Telkom wants to send my device away to repair, IStore charges R250 to repair even though device still within warranty period. I honestly do not understand how selling a bad quality devices needing repairs with in the first year is acceptable. I would have expected a replacement and repair after a year for a device that cost R20 000
Very disappointed in experience with Apple, IStore and Telkom, received a iPhone 15 with my Telkom contract 10 months ago and glue between sides and back of the phone is already coming loose. Telkom wants to send my device away to repair, IStore charges R250 to repair even though device still within warranty period. I honestly do not understand how selling a bad quality devices needing repairs with in the first year is acceptable. I would have expected a replacement and repair after a year for a device that cost R20 000
********* company, signed up for a contract beginning of the month, with the impression it is plug and play but found out afterwards sim limited to home router only of which i have no use. router has been returned but on request for cancellation i am quoted R21843.05 cancellation fee or told by consultant to just accept that im paying for something i cannot use. unable to migrate either as it would also have penalties attached.
Service was on point and agent was professional, assist with query in acceptable time
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