

Core Group
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I submitted my application for insurance last month unfortunately my phone got ****** and now they are refusing to pay claiming they did not receive my completed documents, worst service I've ever received
1 reviews | Active since Jan 2020
I submitted my application for insurance last month unfortunately my phone got ****** and now they are refusing to pay claiming they did not receive my completed documents, worst service I've ever received
1 reviews | Active since Jan 2020
Horrible customer service, don’t buy anything here . They never deliver and send you from pillar to post. Very rude staff. You will never be assisted.
1 reviews | Active since Jan 2020
Horrible customer service, don’t buy anything here . They never deliver and send you from pillar to post. Very rude staff. You will never be assisted.
1 reviews | Active since Jan 2020
Horrible service. I explained what happened to my phone and by viewing photos of the device, they blamed the damage on me and said they do not cover accidental damage. I have to pay for the inspection, delivery etc. The damage was not accidental at all. They are only here to take money and not helpful at all. Do not use them.
1 reviews | Active since Jan 2020
Horrible service. I explained what happened to my phone and by viewing photos of the device, they blamed the damage on me and said they do not cover accidental damage. I have to pay for the inspection, delivery etc. The damage was not accidental at all. They are only here to take money and not helpful at all. Do not use them.
1 reviews | Active since Jan 2020
I booked my 16” MBP in due to the display starting to blur slightly. The MBP has never been immersed in wtr nor did I ever spill anything of any kind on the it, whilst running or with lid closed. Booked in under warranty for repair at iStore, they sent me photos of device drenched in liquid. Find it very difficult to believe they are not responsible, blaming me, unacceptable + I’ve told lawyers 2 lodge malicious damage claim in the High Court! They refuse to send the intake photos and report, and also, the quote to repair went from R32k to R54k a week later. This machine was never exposed to any liquid whilst in my care and working fine with a dodgey display. Now suddenly I am being accused of drowning the damn thing, and it is a lie! The diagnostic reports that indicate how the MBP has sustained an additional R22k’s worth of dmg in their care. ASBIS got my business because the iStore and Core Group will never see a dime from me again. They must get out of SA. We’re going to get a dflt jdgmt agnst Core.
1 reviews | Active since Jan 2020
I booked my 16” MBP in due to the display starting to blur slightly. The MBP has never been immersed in wtr nor did I ever spill anything of any kind on the it, whilst running or with lid closed. Booked in under warranty for repair at iStore, they sent me photos of device drenched in liquid. Find it very difficult to believe they are not responsible, blaming me, unacceptable + I’ve told lawyers 2 lodge malicious damage claim in the High Court! They refuse to send the intake photos and report, and also, the quote to repair went from R32k to R54k a week later. This machine was never exposed to any liquid whilst in my care and working fine with a dodgey display. Now suddenly I am being accused of drowning the damn thing, and it is a lie! The diagnostic reports that indicate how the MBP has sustained an additional R22k’s worth of dmg in their care. ASBIS got my business because the iStore and Core Group will never see a dime from me again. They must get out of SA. We’re going to get a dflt jdgmt agnst Core.
1 reviews | Active since Jan 2020
Very disappointed in experience with Apple, IStore and Telkom, received a iPhone 15 with my Telkom contract 10 months ago and glue between sides and back of the phone is already coming loose. Telkom wants to send my device away to repair, IStore charges R250 to repair even though device still within warranty period. I honestly do not understand how selling a bad quality devices needing repairs with in the first year is acceptable. I would have expected a replacement and repair after a year for a device that cost R20 000
1 reviews | Active since Jan 2020
Very disappointed in experience with Apple, IStore and Telkom, received a iPhone 15 with my Telkom contract 10 months ago and glue between sides and back of the phone is already coming loose. Telkom wants to send my device away to repair, IStore charges R250 to repair even though device still within warranty period. I honestly do not understand how selling a bad quality devices needing repairs with in the first year is acceptable. I would have expected a replacement and repair after a year for a device that cost R20 000
1 reviews | Active since Jan 2020
Probably the worst customer service and use of live chat / whatsapp chat that could possibly exist. 17 min to get the first answer to a query on an order, that first answer was "I need to check with someone". I have been on both Live chat (agent: Tholinhlanhla Kunene) and whatsapp with no joy at all.
1 reviews | Active since Jan 2020
Probably the worst customer service and use of live chat / whatsapp chat that could possibly exist. 17 min to get the first answer to a query on an order, that first answer was "I need to check with someone". I have been on both Live chat (agent: Tholinhlanhla Kunene) and whatsapp with no joy at all.
Hellopeter has tracked Core Group across 6 reviews. Core Group hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Core Group? Write a review to help others decide.