JG
Jean-Claude Gelle'
Active since Mar 2015
2
Reviews
0
Industries
Reviews
2 reviews9 months ago
Terrible service from iStore, chasing to actually order something
Probably the worst customer service and use of live chat / whatsapp chat that could possibly exist. 17 min to get the first answer to a query on an order, that first answer was "I need to check with someone". I have been on both Live chat (agent: Tholinhlanhla Kunene) and whatsapp with no joy at all.
0 replies
125 months ago
Outstanding Service
Trey was assigned to help me with a motor accident claim, his service has been outstanding, he is super responsive and made every effort to keep me updated with new developments throughout the process. Dealing with someone like Trey has made me feel valued as a customer and more than just a number to a large organisation. Truly spectacular, and a great credit to discovery!
75 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)