Active since Jul 2024
Garbage company!! Learn so state in your policy that you only cover a ****** phone or screen damage. Nothing like a swollen battery!! Take people's money but don't do anything in return!! Bye bye New National. Never insure your things with New National!!!
This company won't pay for a swollen battery on my phone that is not even 2 years old. According to them; "Please be advise that a swollen battery is not a peril covered by the policy." Would definitely not recommend this company to any other people as this is not great service. Definitely canceling everything with this company!!
I have booked my phone in at MTN Key West, they've send it to this company Uniquesmart Technologies to repair. MTN did not inform me about a rejection fee of the quote. Yesterday this company send me a sms saying "The repair to your Samsung SM-S901EZKGAFA is now completed" a few minutes a lady phoned me and say the battery is out of warrantee and there is a fee to repair the battery. About an hour later I receive a quote for R2150 to repair the battery. I got other quotes which where cheaper so I declined the quote and then the lady emailed me and said there is a R370 rejection fee to be paid and until it is not paid they will keep my phone. This is very bad service and very bad that MTN use such a company to do their repairs.