UT
UniqueSmart Technologies
Unclaimed Business
UT
UniqueSmart Technologies
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Brandan R
1 reviews | Active since Jan 2020
30 Jul 2024, 11:53
Bad service Uniquesmart Technologies
I have booked my phone in at MTN Key West, they've send it to this company Uniquesmart Technologies to repair. MTN did not inform me about a rejection fee of the quote. Yesterday this company send me a sms saying "The repair to your Samsung SM-S901EZKGAFA is now completed" a few minutes a lady phoned me and say the battery is out of warrantee and there is a fee to repair the battery. About an hour later I receive a quote for R2150 to repair the battery. I got other quotes which where cheaper so I declined the quote and then the lady emailed me and said there is a R370 rejection fee to be paid and until it is not paid they will keep my phone. This is very bad service and very bad that MTN use such a company to do their repairs.
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Brandan R
1 reviews | Active since Jan 2020
30 Jul 2024, 11:53
Bad service Uniquesmart Technologies
I have booked my phone in at MTN Key West, they've send it to this company Uniquesmart Technologies to repair. MTN did not inform me about a rejection fee of the quote. Yesterday this company send me a sms saying "The repair to your Samsung SM-S901EZKGAFA is now completed" a few minutes a lady phoned me and say the battery is out of warrantee and there is a fee to repair the battery. About an hour later I receive a quote for R2150 to repair the battery. I got other quotes which where cheaper so I declined the quote and then the lady emailed me and said there is a R370 rejection fee to be paid and until it is not paid they will keep my phone. This is very bad service and very bad that MTN use such a company to do their repairs.
0
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Lio L
1 reviews | Active since Jan 2020
19 Jan 2023, 02:40
Lies, time wasting and inconvenience is all you'll get from these guys.
SAMSUNG HAS TURNED INTO A FULL BLOWN SCAM. Bought a Samsung Galaxy S22 Ultra 5G, all was well until the Sim 1 tray/slot stopped working. Thus far I've been to the following Samsung authorised service centers, UniqueSmart Technologies, SUS Repairs Samsung, MM ALL ELECTRONICS CC, and all l have received thus far is a non paying job. All the above Samsung affiliates have given me the exact same outcome, which is time wasting, inconvenience, and simply being dishonest and at some point even trying to make me sign acknowledgement that my device has been repaired successfully, this being SUS Repairs Samsung. My product is still within warranty, but not for long seeing how Samsung thrives from giving people the run around. Their process with me has been similar with all 3 affiliates, firstly they take my phone for a lengthy assessment which l had to follow up on with 2 of the affiliates one of them being MM ALL ELECTRONICS CC , then they claim to have found the issue which can be as comical as a faulty sim tray. During my trails and tribulations with Samsung l have been sent to service providers several times to find out if my phone has been black listed, of which it is clearly not as l have checked multiple times on many different platforms including all S.A service providers, however they keep sending me back and forth to service providers with SUS being the most notable culprit. In conclusion SUS and UniqueSmart Technologies, gave me back the phone after a lengthy process claiming my issue has finally been resolved by a motherboard change, which was not the case with both affiliates as the issue persistes. MM ALL ELECTRONICS CC, purely and simply just wasted my time with their terrible communication, and high level incompitenc, as l comprehensively made them aware of all the nonsense l had faced before going to them as my third and clearly desperate attempt at fixing this faulty product. They ultimately communicated their "findings", which was a blatant assumption stating "l should collect the phone and its blocked by MTN", of which its not as this has been checked several times by myself and by the other Samsung Affiliates. If they can't fix the issue they must just replace the device but the chances of this happening are ZERO seeing how they would rather change the motherboard twice to no avail and make fauls claims just to get the issue off their hands and further wast my time, notable culprit being MM ALL ELECTRONICS CC. All these affiliates have all the records of what they have done at all the service centers but if l take the device elsewhere I'm sure they'll insist on "an assessment", which will add on to the total two months I've already spent without this device. I've always used the latest premium Samsung phone for many years, this is not my first encounter with a latest faulty premium Samsung phone but at least in the past the affiliates did not turn deceiving and wasting customers time into a full time religion. SAMSUNG AND YOUR AFFILIATES, CAN YOU NOW DO THE RESPECTABLE AND LOGICAL THING AND CHECK YOUR DATABASE TO SEE ALL THE SHENANIGANS THAT I'VE BEEN THROUGH AND TELL ME WHEN AND WHERE L CAN GO TO DROP OFF THIS EXPENSIVE SCAM ALONG WITH ALL ITS ACCESSORIES YOU SOLD ME, SO L CAN COLLECT A NEW ONE THAT HOPEFULLY CAN DO ONE OF THE MAIN TASKS PEOPLE BUY PHONES TO DO I.E CELL RECEPTION?
Helpful (0)
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Lio L
1 reviews | Active since Jan 2020
19 Jan 2023, 02:40
Lies, time wasting and inconvenience is all you'll get from these guys.
SAMSUNG HAS TURNED INTO A FULL BLOWN SCAM. Bought a Samsung Galaxy S22 Ultra 5G, all was well until the Sim 1 tray/slot stopped working. Thus far I've been to the following Samsung authorised service centers, UniqueSmart Technologies, SUS Repairs Samsung, MM ALL ELECTRONICS CC, and all l have received thus far is a non paying job. All the above Samsung affiliates have given me the exact same outcome, which is time wasting, inconvenience, and simply being dishonest and at some point even trying to make me sign acknowledgement that my device has been repaired successfully, this being SUS Repairs Samsung. My product is still within warranty, but not for long seeing how Samsung thrives from giving people the run around. Their process with me has been similar with all 3 affiliates, firstly they take my phone for a lengthy assessment which l had to follow up on with 2 of the affiliates one of them being MM ALL ELECTRONICS CC , then they claim to have found the issue which can be as comical as a faulty sim tray. During my trails and tribulations with Samsung l have been sent to service providers several times to find out if my phone has been black listed, of which it is clearly not as l have checked multiple times on many different platforms including all S.A service providers, however they keep sending me back and forth to service providers with SUS being the most notable culprit. In conclusion SUS and UniqueSmart Technologies, gave me back the phone after a lengthy process claiming my issue has finally been resolved by a motherboard change, which was not the case with both affiliates as the issue persistes. MM ALL ELECTRONICS CC, purely and simply just wasted my time with their terrible communication, and high level incompitenc, as l comprehensively made them aware of all the nonsense l had faced before going to them as my third and clearly desperate attempt at fixing this faulty product. They ultimately communicated their "findings", which was a blatant assumption stating "l should collect the phone and its blocked by MTN", of which its not as this has been checked several times by myself and by the other Samsung Affiliates. If they can't fix the issue they must just replace the device but the chances of this happening are ZERO seeing how they would rather change the motherboard twice to no avail and make fauls claims just to get the issue off their hands and further wast my time, notable culprit being MM ALL ELECTRONICS CC. All these affiliates have all the records of what they have done at all the service centers but if l take the device elsewhere I'm sure they'll insist on "an assessment", which will add on to the total two months I've already spent without this device. I've always used the latest premium Samsung phone for many years, this is not my first encounter with a latest faulty premium Samsung phone but at least in the past the affiliates did not turn deceiving and wasting customers time into a full time religion. SAMSUNG AND YOUR AFFILIATES, CAN YOU NOW DO THE RESPECTABLE AND LOGICAL THING AND CHECK YOUR DATABASE TO SEE ALL THE SHENANIGANS THAT I'VE BEEN THROUGH AND TELL ME WHEN AND WHERE L CAN GO TO DROP OFF THIS EXPENSIVE SCAM ALONG WITH ALL ITS ACCESSORIES YOU SOLD ME, SO L CAN COLLECT A NEW ONE THAT HOPEFULLY CAN DO ONE OF THE MAIN TASKS PEOPLE BUY PHONES TO DO I.E CELL RECEPTION?
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