Active since Aug 2024
Everyone with the same issues as me with buying Telkom pages where they promised you they have coverage in you area and so on let's get together tinuspredator7@gmail.com and open a class action lawsuits agents them we bought a 1tb lte pages form them on the 3rd after being told we in a prime coverage are just to find out after it all they have little to no coverage in this area we asked for help they tell us we have to wait for tec to help us in 72 ours they do call but let it ring for 3s then drop the call and close the ticket I know we are a lot of ppl with issues with Telkom let's take them to court
Worst service ever after the call you to buy a package but you first check the coverage for your self you go to the Telkom shop in hartbee****rt ask the to check you address for lte coverage and get shown your home is in full coverage are for 4g 5g lte and all you go home check for your self on the website to find full coverage the call the Telkom customer service to also be told they see you are in a gr8 coverage area gr8 job now you buy it on the 3rd of the month only to pay almost 1000 rand for the 1 terabyte lte package insert the sim to find 0.5mbps k call them they give you a full run around to do but it doesn't work call them back they log a ticket for you on the 3rd still at the 5th no call no reply call back ask for manager help when no help ask for refund sorry they just drop your call I have the call recording s after more then 20 calls you get a manager but still to be told you must wait for a teck to call you as all 3 towers in my area is now offline and faulty but on web site shop and call center you are in a gr8 area I have just over 50 employees standing not able to work if I tell them here is the call recording to Telkom and the manager telling me to tell them it's not my fault or Telkoms but just no signal in the area where they show and tell you you are covered what is going to happen the first tower is just over 400m from my location the second is 700m and 3 also in eye shot at 800m + plus the shop it self is 6km from me what do you think 50 men are going to do if they can't work as we work from online calls as we can't get jobs the can't get pay I am just wondering what is going to happen if I tell them that tower there and there is stopping you for getting money what will happen to the Telkom tower and shop we know how sa is in this days I will play my team's the calls on the 7th if we don't get help or refund let's see what happens
After the complaint I opened on fnb website app and hello Pieter no one has ever called me to fix my problem I just received a email from a "CFO" stating they trying to call me keep in mind I have a fnb connect sim but they can't get hold of me I want to post my call log no one hase phoned they tuk 3 Gb of data off my account with out explain worst service ever
You buy data 30 GB promo for 299 rand then when you check your data in 5 days at 23h00 you still have 3. Something GB but in 5 minutes it is gone when you contact the client services they do not even try and help just reroute you and when you call the call just drops do not get a fnb sim worst service ever
Worst company to ever use they call you every 5 min to get your contract but when you give them a debit date thy just debit when they want not following the date you sed when you try phone them the numbers does not work and they take 3 days to reply to mail but dont fix the issue give them a hard pass dont use
Guys heads up wen you open account they ask you for a debit date but don't work on it we put it in for the 15th but now on the 1st we get penality so we asked for the call recording of us setting account up like it stats in the t&c if you need the recordings thy will send it only to be told they can't or won't send it to us I have my own recording where the agent told us the supervision sed they won't speak to us and on whatsapp where they not willing to send it so beware they give you account just to impose penalties to you to make extra cash
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