AM
Andiswa M
Active since Aug 2024
3
Reviews
0
Industries
Reviews
3 reviews5 months ago
Prepaid Service Still Showing Amount Due Without Explanation
I am very disappointed with the way Foneyam handles billing. We made a prepaid payment of R250 in advance for the service, and several payments have already been made before. Despite this, we are now being told that a payment of R137.94 is due. This makes no sense, as this month’s installment was already covered last month. We even went to Ackermans to request a statement and find out why there is still an amount due, but we received no clear explanation or breakdown of costs. The phone is currently unusable, and we still don’t understand how these extra charges were calculated. We are requesting that Foneyam provide a full statement showing all payments, charges, and how the current balance was determined. Customers deserve transparent billing, especially when payments have been made in advance.
426 replies
6 months ago
Dispute of Incorrect Credit Entry
Good day, I am requesting an urgent investigation and removal of an account linked to Dantec Credit/Rage reflecting on RCS Gateway under: Account Number: 104515499 Balance: R510 Record Date: 2022-09-13 This entry does not appear on TransUnion, Experian, XDS, or Compuscan, which raises concern about: > Possible incorrect capturing > Lack of verification > Possible non-compliance with reporting standards I am requesting: 1. Proof of original credit agreement 2. Proof of default notification 3. Full statement history 4. Confirmation of validity If documentation cannot be provided within 20 business days, I request full removal in accordance with the NCA. Please investigate urgently and provide written feedback.
53 replies
20 months ago
Unjust Debt Listing - Request for Immediate Action
I am deeply concerned and frustrated with Nimble Group's unjust actions regarding my credit report. Recently, I discovered that Nimble Group has listed a debt under my name, despite the fact that I have no knowledge of this company, nor do I have any outstanding debts associated with them or any related entity. This erroneous listing is severely affecting my ability to build and maintain a healthy credit profile, which is essential for my financial stability and future opportunities. It is unacceptable that a company I have no relationship with can have such a detrimental impact on my credit. I demand that Nimble Group immediately investigate this matter and remove this baseless listing from my credit report. This situation is not only an error but a violation of my right to accurate credit information, and it is hindering my ability to secure credit when I need it. If this issue is not resolved promptly, I will be forced to explore further action to protect my rights and restore my credit standing. I expect a swift resolution and a formal acknowledgment of the harm this has caused. Sincerely, Andiswa Mvo
53 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)