NF
Ngcebo F
Active since Sep 2024
3
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3 reviews11 months ago
In violation of popi...
In violation of popi act they handed my mothers email out to an ex employee of theirs as we as sold my identity copy and driver’s license copy to this employee
0 replies
20 months ago
Stay away from DHL and Postnet Hillcrest Lynwood
I recently had an extremely frustrating experience with DHL International and PostNet Hillcrest on Lynwood. I used PostNet to send a parcel almost two weeks ago, and DHL was responsible for the courier service. My parcel was confiscated by the police, and when I sought help from DHL, they provided contact numbers for the police that didn’t work. Only after posting a review on Hello Peter did DHL suddenly find the right contacts. They even gave me a personal line to a colonel, which I had never used. To my shock, I later discovered that my personal information was used to arrange a meeting with the colonel at OR Tambo Airport at 8:00 AM today, even though I never contacted this person. This raises serious concerns about identity theft. When I requested a refund from DHL, the representative handling my case, Itumeleng, claimed that a refund could not be processed directly by them and advised me to get it from PostNet, promising that DHL would credit PostNet. PostNet, however, has refused to issue a refund. The staff member at PostNet who managed my shipment, Dikeledi, was incredibly rude and even hung up on me. Both DHL and PostNet Hillcrest on Lynwood have shown a complete lack of professionalism and customer care. They not only failed to provide the service I paid for but also mishandled my personal information in a troubling way. I strongly advise avoiding these services due to their untrustworthiness and poor customer service.
0 replies
20 months ago
DHL international: aka the courier that ****s
Worst service I have experienced. Currently going through nonsense with this company. I sent a parcel a week ago and the parcel hasn’t even left the country. They give me numbers to call that don’t work they promise to call me but instead they buzz my line in order for me to call them back (guess with all the money their making from ripping people off they are also trying to save on airtime). This company is in ruin and they don’t know what is going on they keep referring me to different departments and as expected no one picks up the call. I am extremely disappointed by dhl. At this point I don’t care if the parcel gets delivered all I want is a refund for my parcel because knowing them they’ve probably tampered with it.
265 replies
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