MN
MB N
Active since Oct 2024
5
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Reviews
5 reviews1 month ago
BOOKING .COM IS HELL
i had booked for a weekend away from the 19-23 at barbados in cape town i made the booking yesterday and then later found out I have a crisis at home .i called them today not to ask for a refund but to move my days to a later month during the year they said still said no , an in their policy that a cancelation can only be done within 72 hours that's exactly what I'm doing but the still said no ,i want this fixed and now .
0 replies
16 months ago
incompitent service
my father booked for a trip using Agoda and paid the full amount for him to go on vacation unfortunately my mom fell ill two days before the actual trip we then called the CallCentre and where provided with requirements to amend the booking and choose different dates ,we then sent all the requested documents including a letter that my mother was admitted to the hospital from a registered doctor but we getting no joy ,yesterday we received an email stating that the partner which is the hotel they booked at (GARDEN COURT DURBAN )CANNNOT amend the dates how so when my dad also forwarded documents to garden court and was assisted by a lady by the name of NTSIKI , AND U STATE U CANT AMEND ...this needs to be fixed as my parents spent a lot of money on that booking ... I need a supervisor to fix this fast because all the requirements were met, or I will take this further.
0 replies
16 months ago
*********** service
my father booked for a trip using Agoda and paid the full amount for him to go on vacation unfortunately my mom fell ill two days before the actual trip we then called the CallCentre and where provided with requirements to amend the booking and choose different dates ,we then sent all the requested documents including a letter that my mother was admitted to the hospital from a registered doctor but we getting no joy ,yesterday we received an email stating that the partner which is the hotel they booked at (GARDEN COURT DURBAN )CANNNOT amend the dates ?reason why I don't know ...this needs to be fixed as my parents spent a lot of money on that booking ... I need a supervisor to fix this fast because all the requirements were met or I will take this further.
0 replies
18 months ago
fed up with **** service
I'm back on this platform again not even two weeks and I'm writing my second complaint. Well, I guess you don't rectify Ur mistakes do you, second time you are debiting my mom's account after she paid her account on the 25th, tell me why are you guys' busy playing in my mom's bank account? Boksburg branch and their useless employees is starting to get annoying and when I want to report HEAD OFFICE WHICH PLANTFORMS MUST I GO TOO.im fed up and in need of serious assistance or this time I'm going to the ombudsman. you seriously can't have so many people complaining about one company, I hope your directors or CEOS See this.
106 replies
19 months ago
BEST ELECTRIC A ****!!!!!!!
my mother took an account with best electric (boskburg branch)so she could purchase a bed only to find out that the money she would pay was way too much so she cancelled the credit ,now EXPLAIN TO ME HOW WAS HER ACCOUND DEBITED for something that she did not recieve???? and on top of that the staff at best eletric BOSBURG BRANCH are incompitent and rude...your head office is worse.is this the customer service you provide ur clients ?my mother has waited over 7 working days for her money with no success only to find out that she wont recieve it at All because its a new month whos problem is that..... we want the REFUND OR IM TAKING THIS HIGHER we as custumers all also protected by customer rights im fed up with your service something must be done.
53 replies
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1 Star
5 (100%)