Agoda.com
Unclaimed Business
|1.1|32 Reviews (last 12 months)|This business does not respond to reviews
Agoda.com
Unclaimed Business
|1.1
32 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Agoda.com is drawing significant frustration from South African travellers, particularly around booking reliability and refund handling. A recurring theme is customers arriving at properties to find no reservation on file, despite holding paid confirmations. Many describe prolonged refund delays, unhelpful or scripted responses from support agents, and difficulty reaching a human consultant. Customers consistently mention concerns about misleading property listings, hidden costs, and date glitches at checkout. While a few acknowledge competitive pricing as the initial draw, the prevailing tone reflects deep dissatisfaction with post-booking service.
Performance(last 12 months):
Trustindex Rating
1.7TrustIndex
1.7
Frequently Asked Questions About Agoda.com
What do customers say about Agoda.com?
Based on recent customer reviews, Agoda.com is drawing significant frustration from South African travellers, particularly around booking reliability and refund handling. A recurring theme is customers arriving at properties to find no reservation on file, despite holding paid confirmations. Many describe prolonged refund delays, unhelpful or scripted responses from support agents, and difficulty reaching a human consultant. Customers consistently mention concerns about misleading property listings, hidden costs, and date glitches at checkout. While a few acknowledge competitive pricing as the initial draw, the prevailing tone reflects deep dissatisfaction with post-booking service.
Is Agoda.com trustworthy?
Recent reviews (32)
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