Active since Oct 2024
I shopped at 3 braches. Westgate, Cornubia and Phoenix Plaza. Received the best customer service possible. Keep it up Identity
Best Finance Solutions asked for an initation fee R1550 which was paid to release my loan. I did make payment. They then asked for another payment of R2500 to release my loan. I then instructed them to cancel my application and pay back the money they took from me. It's been weeks now and I have not received my funds. They blocked my number on Whatsapp and they don't respond to my email. I contacted the NCR and was advised that during a loan application I was not supposed to pay any upfront fee. NCR advised me to lay a complaint with the SAPS which I am considering if my money is not returned in full.
I don't know these people but they debited my account
Nedbank customer service was an outstanding experience. Thebiso from customer service was outstanding she is a star.
The worst company ever. They tell you something they will get done and do the complete. When you try and get get them to reverse a debit order they got stories
They are not competent. Service is poor wanted to cancel a policy they still went ahead and debited my account. To reverse a debit order they are not helpful when it was not a fault of mine.